Night Auditor

Overview

Overnight audit, financial balancing, and front desk support for guests

Key Responsibilities

• credit checks
• guest service
• safety security
• cash management
• room sales
• sop adherence

Tasks

-Check credit of guest accounts daily and follow up if action is required -Provide personalized, friendly service to every guest and associate -Must be responsible for safety and security of guests, fellow employees and hotel assets -Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. -Maintain a clean and attractive work area, uniform, and person -Balance the day’s business in a neat, orderly, and timely fashion -Adhere to all standard operating procedures and property specific brand standards -Keep cash drawer secure and in balance throughout the shift -Sell and upsell rooms to walk-in guests and phone reservations -Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests

Requirements

• pms
• pbx
• fire alarm
• independent
• overnight
• multicultural

What You Bring

-Be able to work independently and serve as key role for overnight hotel support -Must have eyesight enabling vision both near and far -Must have knowledge of surrounding area -Able to work with people from diverse cultures and backgrounds -Is organized, honest, and works well with others -Have general knowledge of housekeeping -Have knowledge of all hotel systems including phone PBX, key lock, and PMS reservation systems -Have finger dexterity for operating equipment such as computer PMS -Able to remember property computer systems to ensure customers can be checked in and out, make adjustments to reservations, review balances and other needed computer related items per brand training -Able to report to scheduled shifts -Can complete all tasks described on the relevant shift check list -Able to work with people from diverse cultures and backgrounds Has the highest degree of integrity and is humble, living by the Golden Rule -Can perform work for 8 hours and work in a restrictive space/environment -Have knowledge of fire alarm system and evacuation procedures -Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds -Must be able to handle pressure situations appropriately -Must be able to work over night independently -Must speak in a clear, understandable voice, hear at a basic level, and understand English -Be able to work all night, and also be available for other shifts at front desk when necessary -Must be able to use/lift arms for up to 8 hours -Must be able to write effectively to communicate shift and guest needs -Able to communicate effectively in writing, verbally, and in person

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Benefits

-401(k) and 401(k) matching -Several Voluntary and Supplemental Insurance Options -Optional Health, Wellness and Care benefits -Loyalty Incentives and Other Unique Incentive Programs -Health Reimbursement Program -Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays -Paid Time Off -Select Paid Holidays and One Personal Floating Holiday -Employee Assistance Program -Optional Company paid Life Insurance -Stay Discounts -Flexible Spending Account

About Synchronarchitects

-Projects span single-family homes, new multi-family buildings, commercial tenant improvements, custom homes and adaptive reuse. -Deep mastery of San Francisco's complex building codes enabled them to streamline permitting and advocate for clients. -Operate on fixed-fee pricing and manage permitting in-house, reducing red tape and delays. -Founder influenced local legislation to shorten approval timelines and standardize fire department reviews. -Reputation built on repeat clients, creative problem-solving, and bringing unusual or historic spaces back to life.

Sector Specialisms