Senior Surveyor

Overview

Manage property assets, leases, finances, ESG initiatives and client/tenant relationships.

Key Responsibilities

• financial management
• insurance renewal
• esg initiatives
• property inspections
• client reporting
• supplier management

Tasks

-Act as the main point of contact for Asset Manager on your assets and lead this relationship in a dynamic and professional manner. -Support annual insurance renewal process -Identify cross-selling opportunities. -Provide line management and mentoring. -Work with JLL Accounts teams to Manage financial accountability including liaison with clients and tenants to manage cashflow (charge raising, non-recoverable expenditure etc) and including working with credit control and accounts payable processes where required -Support and deliver all client KPI and deliverables. -Working with third parties and other JLL teams on Major Works and other site-based projects -Engage with occupiers to maintain high customer satisfaction. -Work with various ESG and FM teams on ESG initiatives and implementation. -Assisting in the delivery of customer experience initiatives across the portfolio in close liaison with Subject Matter Expert (SMEs) and service partners -Gather intelligence on occupier business activity on behalf of client. -Have oversight of all insurance matters across the site -Adhere to JLL Working Practices guidelines. -Handle property in/out transitions, due diligence, and support acquisitions and disposals including liaison with 3rd parties such as solicitors. -Prepare and manage service charge budgets and reconciliations, and cash flow, in accordance with RICS guidelines and client KPIs. -If required line manage team junior team members -Provide relevant content for client reporting and attend client meetings as per client requirements. -Resolving occupier matters that may influence valuation/investment considerations -Align client's ESG strategy with JLL's responsibilities. -Undertake regular inspections of portfolio properties and ensure high standards of presentation are met, identified issues resolved promptly and recorded as directed. -Receiving, progressing, and making recommendations to the Asset Manager on occupier applications for consent to alter their demised property, wayleaves, or to underlet or assign their leasehold interest -Ensure all fee work that falls outside the PMA or is an agreed additional fee is raised and tracked accordingly to process. -Alongside colleagues manage third-party suppliers' performance. -Respond to technical queries in regards to the lease or licences -Ensure tenant compliance with lease covenants and obligations, recommending remedies to breaches and managing any issues through to conclusion -Action necessary management activities on behalf of the client and their insurers.

Requirements

• mrics
• 3+ years
• advanced it
• property systems
• financial planning
• leadership

What You Bring

-Results-driven with ability to set and achieve ambitious targets. -Sharp analytical and problem-solving abilities. -Understand relevant Health and Safety legislation and help implement compliance measures. -Preferably MRICS qualified with 3+ years in property management. -Strategic thinker with innovative problem-solving skills. -Excels in financial planning and operational reporting. -Advanced IT skills, particularly in property management systems. -Strong commercial acumen and client relationship skills. -Strong and professional communication skills (internal & external). -Experience with cross-functional projects. -Understand client PMA, asset strategies, and KPIs. -Preferably Central London Office experience -Excellent communication and negotiation skills. -Strong leadership and deep understanding of property/asset management.

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About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

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