Rdo Equipment Co. banner

Equipment Setup Technician

Rdo Equipment Co.

The Role

Overview

Set up and service equipment, ensuring safety, documentation, and customer satisfaction.

Key Responsibilities

  • repair documentation
  • equipment setup
  • equipment cleaning
  • tool maintenance
  • product knowledge
  • customer solutions

Tasks

-Document machine information and repairs completed on work order, including parts and fluids used. -Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set. -Maintain technical and product knowledge on all equipment sold within the dealership’s area of responsibility. -Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts. -Clean and detail company and customer equipment. -Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co. -Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility. -Work with assigned Service Departments to complete setup of equipment. -Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. -Assume other duties of equipment repair assigned by management when needed (i.e. used equipment recon, machine detailing). -Maintain a clean work area, as well as care for all shop tools, machines, and equipment. -Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.

Requirements

  • diesel tech
  • cdl
  • mechanical
  • tooling
  • computer
  • communication

What You Bring

-Graduation from related diesel technology program optional -Strong oral and written communication skills -Ability to assemble and perform maintenance functions on equipment -Strong organizational skills -Excellent customer service skills -Trade-specific tooling, including hand and pneumatic tools -Class A CDL license optional -Computer skills -Strong mechanical skills

Benefits

-Training and development, as well as opportunities to grow within the organization -Comprehensive benefits package -Eligible for profit sharing which is based on department profitability and individual performance

The Company

About Rdo Equipment Co.

-They offer a wide range of new, used and rental equipment across agriculture, construction, forestry, environmental cleanup, irrigation systems, and advanced surveying technology. -Their dealer portfolio features top manufacturers: John Deere, Vermeer, WIRTGEN Group, Topcon and Carlson—backed by parts, service and technical support. -They also integrate cutting-edge machine control and positioning technology to boost efficiency and accuracy on jobsites. -Despite their size, they emphasize local presence—each branch serves its region and supports communities through deep customer partnerships.

Sector Specialisms

Agriculture

Construction

Environmental

Irrigation

Positioning

Surveying