Installation Manager

Renewal By Andersen

The Role

Overview

Oversee installation operations, teams, and resources to ensure homeowner delight.

Key Responsibilities

  • regulatory compliance
  • supply chain
  • site audits
  • process development
  • contractor management
  • safety execution

Tasks

-Ensure that all regulatory procedures and/or requirements impacting the installation process are met. -Ensure homeowner delight, as measured through customer satisfaction surveys, by training and coaching associates on technical capabilities and customer service. -Directly supervise installation process associates including performance planning, fostering open communication and answer team concerns and questions. -Meet or exceed planned margins and revenue dollar goals by having a capable workforce and using outsourcing as appropriate. -Meet or exceed homeowner expectations on the timing of installation processes by having a capable workforce available to meet demand fluctuations. -Routinely works with homeowners to resolve installation process issues. -Manage independent contractors (including contracts, selection and training) to ensure that appropriate installation process capacity exists. -Executes supply chain function strategy within the branch with oversight responsibility of shipping, receiving and purchasing. Responsible to ensure corporate purchased programs and vendor relationships are utilized appropriately to ensure compliance and cost containment. -Ensure that all regulatory required training is completed as appropriate. -Participate, as a team member, with the CORO leadership team to ensure alignment and open/timely communication. -Regularly visit homeowner work sites to audit and execute existing/new processes. -Research and/or develop new processes to increase efficiency and homeowner satisfaction. -Work closely with sales and customer process functions to ensure resources are aligned, in a proactive manner, with demand fluctuations. -Participate as a team member on the CORO safety committee. -Executes the safety initiatives of the installation process associates to ensure safe practices are in place and are followed. -Executes recruiting efforts as needed to meet workforce requirements.

Requirements

  • building codes
  • 7 years
  • driver’s license
  • financial knowledge
  • supervision
  • degree

What You Bring

-Knowledge of applicable building codes and construction techniques is preferred. -A minimum of 7 years of work experience in home improvement or other closely related field preferred. -Valid driver’s license with acceptable accident and moving violation motor vehicle record. -Basic financial knowledge. Previous P&L responsibility helpful but not required. -A minimum of 5 years of direct supervision experience is preferred. -Strong written and verbal communication skills. -Four-year degree or an equivalent combination of education and experience preferred. -Previous work experience recruiting and managing independent contractors. Ability to work and lead in a team environment required.

Benefits

-401 (k) Plan, Employer Fixed Contributions & Company Matching -Profit Sharing -Life Insurance -Tax-advantaged accounts for healthcare expenses -Medical, dental, prescription, vision coverage -Paid Time Off, Paid Holidays -Career Growth Planning & Nationwide Career Opportunities -Dependent Care Flexible Spending Account -Paid Maternity Leave & Paid Parental Leave

The Company

About Renewal By Andersen

-Crafts custom, energy-efficient Fibrex composite windows, offering full-service installation from in-home consultation to cleanup. -Hallmark projects focus on residential window replacements, ranging from cozy cottages to upscale estates. -Expertise includes custom window and patio door replacements, utilizing proprietary materials for enhanced durability. -Unusual fact: Fibrex material combines reclaimed wood and polymer for superior durability with minimal maintenance.

Sector Specialisms

Residential

Commercial

Visa Sponsorship

-the company does not sponsor work authorization; candidates must secure their own visa.