Business Coach

Overview

Provides one‑on‑one business advising and technical assistance to micro‑ and small‑business owners.

Key Responsibilities

• database management
• impact tracking
• business outreach
• business advising
• data analysis
• training coordination

Tasks

-Support activities to ensure the center meets or exceeds annual goals and milestones and operates in compliance with program and network policies and procedures -Identify other technical assistance providers that support the growth of small business and utilize those services as appropriate for client success. -Maintain accurate, complete, timely and confidential client files in Salesforce database for review and reporting -Uphold CRCD’s Mission/Vision and 5 Year Strategic Plan. -Maintain detailed tracking of economic impact for businesses served. -Perform outreach to businesses, provide support, refer them to available resources and serve as business community advocate for recovery help. -Assist with organizing and promoting high quality collaborative business training programs that are responsive to the needs of the business community. -Provide one-on-one individualized business advising and technical assistance to microenterprise and small business owners and/or businesses; identify business needs and provide best practices to assist with stabilizing, recovering, and rebuilding their business. -Obtain feedback from clients regarding services provided, including satisfaction, impacts and success -Participate in CRCD staff events, planning events and retreats as needed. -Ensure all clients served have completed the client registration process and track all client sessions with detailed notes of services provided and advice given. -Manage the execution of the work plan to support businesses by analyzing the specific business and industry data in finance, marketing, management, and operations, supporting the development of business plans and financial packages, calculating, and interpreting financial statements, troubleshooting to identify problems and areas for improvement, operations management, and legal structures

Requirements

• 2 years
• business ba
• ms office
• crm
• data analysis
• problem solving

What You Bring

-Experience in providing consulting, advising, coaching & technical assistance to small businesses -Client needs may require some evening or weekend appointments in person or by phone or e- mail or travel from the BSC location to a client’s business location in the region. -Possess the ability to prioritize, organize, coordinate, and complete complex tasks using independent judgment, accuracy, and speed -from various industries on multi-faceted business concepts to a positive outcome that directs their path to success. Must be able to help clients with all facets of the business planning process. -Presentation/ Facilitation Skills – ability to present, facilitate and lead small and large groups -Adaptability – ability to modify actions, direction or approach to changing situations and expectations in a respectful and professional manner -Consultation/ Advising Skills – ability to effectively analyze, interpret, and coach clients -2 years of relevant work experience providing consulting, advising, coaching and technical assistance to micro and small businesses and organizations affiliated with entrepreneurial programs, small business programs, and/or economic development programs. -Personal Effectiveness/ Time Management - ability to strategically utilize time and resources to manage priorities, timelines, deadlines, and details under pressure, with accuracy, and to a high level of proficiency. -Excellent interpersonal and public speaking skills -Aptitude in decision-making and problem-solving -Business Insight – keen ability to analyze, understand and deal with a business situation in a manner that is likely to lead to a positive outcome. -Working knowledge of data analysis and performance/operation metrics -Be available to attend community outreach and engagement events outside of traditional work schedules. -Ability to travel with access to reliable transportation, valid driver's license, and car insurance as required by law. -Bachelor’s degree in Business Administration (B.A.) or related field marketing, finance, and management from a four-year college or university -Demonstrate effective interpersonal and communication skills, including written skills, public speaking, active listening, attention to detail, creative problem solving, and the ability to handle difficult people. -Ability to provide quality customer service and demonstrate a commitment to professionalism and client satisfaction -Working knowledge of MS Office -Technical Capability – strong proficiency in fundamental office and computer equipment as well as software programs such as Microsoft Office Suite, CRM platforms, cloud-based software applications, and data tracking systems and tools (e.g., MIS) -Demonstrate knowledge of community resources & services. -BA in Business Administration or relevant field -Teamwork Oriented – ability to effectively align within a collaborative effort to achieve common goals and outcomes and work for the good of the team.

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Benefits

-Flexible Spending Account (FSA) -Short & Long Term Disability -Identity Theft Protection and Legal Services -Dental/Vision/ 85% employer-paid & 40% dependent paid Medical Insurance -529 Educational Savings Plan from Principle -Discount pet insurance through ASPCA -401k eligibility from day one & up to 3% matching after one year -Whole life insurance with cash benefits -14 Paid Holidays -On-Demand training memberships to bolster professional development -Generous work/life balance

About Coalition For Responsible Community Development

-Founded to address the challenges of affordable housing and community revitalization in South Los Angeles. -Focuses on creating long-term solutions for low-income communities through housing development and support services. -Specializes in transforming vacant lots and underdeveloped areas into vibrant, sustainable housing projects. -Has a track record of working closely with local residents, ensuring community involvement in the planning process. -Combines housing development with job training, education, and health services to foster holistic community growth. -Notable for blending real estate development with social services, creating a more equitable urban environment.

Sector Specialisms

Security Clearance

-all candidates must undergo a criminal history check and pass a background check by la county.