Desktop Support Analyst

Overview

Provide desktop, laptop, and printer repair support in a large corporate environment.

Requirements

• bachelor's
• windows 11
• dell
• hp
• 2 years
• customer service

What You Bring

-Bachelor’s degree or equivalent experience -Knowledge of Windows 11 OS, Dell hardware service, and HP printer repair -Dell and HP hardware repair services. -Two years’ experience with Help Desk or IT-related background -Outstanding customer service, good communication skills, and ability to work within a team environment -High proficiency with Microsoft Windows OS

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About Fire Fighter Sales & Service Company

-Family‑owned and WBE‑certified, headquartered in Warrendale, PA, serving Pennsylvania, Ohio and West Virginia. -Delivers complete solutions including fire alarms, sprinkler systems, clean‑agent and industrial suppression, extinguishers, hood systems, emergency lighting, and vehicle/marine systems. -Also offers certified fire extinguisher training with live burn simulators and 24/7 emergency service coverage. -Works across sectors such as industrial facilities and government institutions as well as commercial, institutional and residential properties.

Sector Specialisms