eCommerce Executive

Overview

Lead eCommerce site operations, boost traffic and sales via SEO, marketing and data analysis.

Key Responsibilities

• site optimisation
• a/b testing
• seo
• data insights
• product data
• reporting

Tasks

An exciting opportunity for a results-driven eCommerce Executive to join our Marketing team. You’ll take charge of our trading website, boost online performance, and help expand our product reach to drive sales and grow our customer base. -Optimise site performance - enhance UX, streamline checkout, and manage updates with our web development agency. -Collaborate with the Commercial team to manage and enrich product data, identify drop-ship opportunities, and expand the online range, including dropshipping. -Regular reporting on website traffic, sales, conversion rates, orders and customer journey. -Work closely with Marketing to launch and execute online campaigns. -Drive traffic and sales through digital marketing initiatives, including SEO, email campaigns, Google Ads, and AI search tools. -Create and refine content to boost SEO visibility and engagement. -Drive online growth and sales, using data insights and creative campaigns to boost traffic, conversion, and average order value. -Spot opportunities to grow our online trading site while upholding our brand values and ensuring a seamless customer experience. -Stay ahead of eCommerce trends to ensure our website remains competitive, customer-focused, and high-performing. -Oversee daily eCommerce operations, ensuring smooth order processing for collections and deliveries. -Implementing A/B testing and conversion rate optimisation strategies. -Act as the central contact for all website activity - from customer queries and failed orders to fraud checks and account issues.

Requirements

• ecommerce
• self-motivated
• drop-shipping
• seo
• google analytics
• magento

What You Bring

-Ideally have 3-5 years of experience in eCommerce or digital marketing role with a proven track record of driving results. -Be self-motivated, organised and able to work independently with excellent customer service skills to effectively communicate with internal departments and customers. -Be confident in using data to optimise spend in an analytical and data-driven approach with some knowledge or experience in drop-shipping and other growth opportunities. -Understand SEO, paid marketing, and Google Analytics, using data and insights to drive traffic, maximise ROI, and improve conversion rates. -Have experience in working with eCommerce platforms such as Magento and Akeneo

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Benefits

We have a deep-rooted commitment to our people and communities, and giving back is core to who we are. Each year we donate a portion of our profits to the EH Smith Charitable Trust, supporting local charities and not-for-profit organisations that make a real difference in the communities we serve. We believe that learning never stops, and so we actively invest in the development of our colleagues, providing opportunities to grow and thrive in an inclusive, positive environment. Whether someone is just starting their journey with us or looking to take the next step, we provide the tools, encouragement, and opportunities to help them grow and thrive. -Health Cash Plan – Salary Sacrifice -Company workwear/PPE provided -A competitive salary -Life Assurance Scheme -Employee Assistance Programme -Company pension scheme- Salary Sacrifice -Company Profit Share Bonus (dependant on company performance) -23 days’ paid holiday + 8 paid Bank Holidays, increasing with length of service

About Eh Smith Builders Merchants

-Recognized for its expertise in high-quality building materials and customer service. -Specializes in a broad range of construction sectors, from residential homes to large commercial developments. -Serves as a trusted partner for major projects in both urban and rural areas. -A go-to supplier for contractors, builders, and architects seeking reliable materials and advice. -Has built a strong reputation for both product excellence and comprehensive technical support. -Offers a diverse portfolio, including everything from bricks and blocks to timber and insulation. -Proud of its long history and significant contribution to major construction projects across the UK.

Sector Specialisms