Resident Liaison Officer

Overview

Coordinate post-window installation refurbishments and handovers for student accommodation

Key Responsibilities

• room reinstatement
• trade coordination
• issue resolution
• room turnaround
• client interface
• handover delivery

Tasks

his role is pivotal in ensuring the smooth coordination of refurbishment works following window installations across student accommodation. The successful candidate will act as the key interface between site teams, multiple trades, and the client, ensuring timely room handovers and minimal disruption to residents. -Ensure rooms are reinstated to a high standard and ready for handover -Schedule and coordinate works with various trades (e.g. painters & decorators, plasterers). -Identify and resolve any issues that may impact room readiness or resident satisfaction. -Manage the turnaround of approximately 30–40 rooms per week post-window installation.

Requirements

• resident liaison
• construction
• experience
• fast-paced
• organised
• communication

What You Bring

*Previous experience in a Resident Liaison Officer role is essential within the construction industry, where you are comfortable working in a fast-paced environment with tight deadlines* My client are seeking a proactive, approachable and highly organised Resident Liaison Officer to join the team on a project in Leeds. Resident Liaison Officer / RLO - Leeds - Construction experience essential* -Communicate clearly and professionally with residents regarding work timelines and access requirements

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Benefits

You will be part of a supportive team environment with room for growth and development.

About Premises Recruitment Ltd

-Founded in 2001 by industry insiders, Premises Recruitment Ltd emerged to bridge the gap between construction firms and specialist talent. -Privately owned and independent, the firm has built trusted relationships with Tier 1 contractors, developers and niche consultants. -Their divisions span prime residential, main contracting, interiors, facades, affordable housing and M&E/FM—mirroring the full diversity of modern construction. -They cover roles from site managers and engineers to commercial managers, BIM specialists and MEP consultants, handling both permanent and temporary hires. -Known for rapid delivery, their team averages a 3-day turnaround from vacancy to candidate shortlist. -Despite modest financials—just over £100k in current assets as of May 2024—they’ve retained strong profitability and balance sheet stability. -Their consultants boast over a decade’s average tenure, fueling deep sector knowledge and continuity in client service. -Standout facts include preferred-supplier status with major UK contractors and a reputation for highly confidential and repeat business partnerships.

Sector Specialisms