Information Technology Intern

Overview

Provide user technical support and maintain IT assets for ABB

Key Responsibilities

• software install
• ticket management
• debugging
• app support
• asset inventory
• hardware maintenance

Tasks

-Install/configure and update software on users’ computers. -Manage technical support tickets submitted by users. -Perform tests and debug technical issues, working closely with IT team members. -Identify opportunities to improve internal IT-related processes and propose solutions. -Support the specific business applications used by the company, including troubleshooting and user assistance. -Participate in IT asset inventory management, including regularly checking physical inventory and updating records. -Perform maintenance and repair of computer equipment (if necessary), including computers, printers, and peripherals. -Provide technical support to the company’s users.

Requirements

• tcp/ip
• bsc computer
• dec computer
• microsoft office
• windows os
• incident analysis

What You Bring

-Ability to analyze and diagnose Level 0 and 1 incidents. -Good stress and pressure management in crisis situations. -Basic knowledge of TCP/IP network protocols. -Bachelor’s degree in computer science. -Ability to work in a team and collaborate with other departments. -Excellent communication skills, both written and spoken. -Proficiency in Microsoft Office Suite. -College diploma (DEC) in computer science. -Understanding of the Windows operating system (10, 11).

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About Abb

-A global technology leader with a rich history of innovation. -Focuses on electrification, automation, robotics, and digitalization for global industries. -Delivers solutions to improve productivity, energy efficiency, and sustainability. -A key player in sectors like utilities, transportation, manufacturing, and infrastructure. -Notable projects include electrification of rail networks, automation in factories, and energy-efficient grid solutions. -Continues to lead in integrating cutting-edge technologies, combining the digital and physical worlds.

Sector Specialisms