Sales & Service Technician II (Field Install & Repair)

Overview

Install, maintain, and repair broadband network equipment and infrastructure.

Key Responsibilities

• plant drops
• computer setup
• network installation
• aerial work
• cable maintenance
• broadband installation

Tasks

-Place aerial and buried plant and service drops -Navigate web, set up Business/Residential computers and demonstrate to customers -Install an array of networking equipment, including Fiber to the House, ONT, Wireless routers, Modems, and Gateways. -Performs Aerial work that requires work to be performed from pole climbing, ladder, and bucket trucks. Possible add -Perform maintenance repair and preventable maintenance on buried, aerial and underground cable/fiber using various plant elements -Support and actively participate in the promotion of Company products and services -Install and maintain inside wire for residential/business broadband (HSI/Video) service -Aids/assists other departments and contractors as required; be self-motivated; mentor co-workers; follow through on assignments in a timely manner -Install all wiring, and equipment as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS (Digital Subscriber Line Access Multiplier), Residential Gateways, and HSI (High-Speed Interface), and business class routers -Performs all types of cable construction and maintenance work associated with all network facilities; including repairs on conduit and manholes, cross-connections to switching equipment, removing and replacing line cards in central office/pair gain units

Requirements

• cable locator
• hand held terminal
• laptop computer
• pole climbing
• cdl
• telecom experience

What You Bring

-Read and understand service orders and trouble tickets, outside plant drawings, circuit diagrams and electrical schematics -Driving: Frequent -Ability to work independently and desire to work ‘face-to-face’ with customer -Must complete pole climbing certification, for which an individual cannot exceed 275 lbs.; fully clothed and with proper footwear -Cable Locator -Hand Held Terminal -Travel: Moderate -Ability to work outdoors in adverse weather conditions and in isolated or confined spaces -Must be able to adapt to changes in the business that include advances in technology and new skills and procedures -Valid driver’s license and satisfactory driving record; CDL preferred -High School Diploma or equivalent -Must complete company provided training and demonstrate ability to complete full installs -TESTS: Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy -Experience in telecommunications installation and maintenance -Must be available for flexible scheduling, holidays, after hours and call-outs -Hand Tools -Laptop Computer -Basic keyboard and software skills

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Benefits

-4 Tel Test System

About Frontier Internet

-Specializes in delivering service to underserved and rural areas where connectivity options are limited. -Provides tailored solutions for both residential and business customers, focusing on reliability and speed. -Invests heavily in expanding fiber-optic networks to provide cutting-edge broadband services. -Notable for its commitment to improving internet access in remote and underserved regions of the U.S. -In addition to high-speed internet, the company offers bundled services including voice and TV packages. -One of the largest broadband providers in the U.S., with a growing presence in rural and suburban markets.

Sector Specialisms

Visa Sponsorship

-no visa sponsorship is provided.