Workers' Compensation Manager

Description

• Build and maintain partnerships with legal partners, industry peers, and medical community
• Advise departments on developing and administering effective return-to-work programs
• Establish and monitors individual and unit performance goals
• Manage early intervention program companywide and assists with establishing local medical resources and partners
• Administer the company workers' compensation program to ensure timely, accurate and effective adjudication of workers' compensation claims
• Maintain the highest ethical standards in dealing with confidential information
• Provide workers’ compensation and investigations training as requested to safety, HR, and leadership teams
• Represent company in mediations, hearings, and legal proceedings with proper legal counsel as needed
• Serve as the primary resource to company safety staff and site leaders in achieving workers’ compensation and safety KPI’s, including cost per hour metrics
• Develop, reviews, and revises policies related to workers' compensation and transitional duty return-to-work programs and practices, ensuring continuous compliance with Department of Labor and Industries requirements, state, and federal laws
• Oversee workers' compensation program reserves and evaluate TPA performance, annual reports, and contracts to identify cost savings and claims management improvements
• Exercise settlement authority on workers' compensation litigation and resolve complex or sensitive claims issues

Requirements

• 10 years of increasing responsibility in workers' compensation claims administration
• Previous experience managing a TPA account
• Strong teaching, coaching, facilitation, and mentoring skills
• Experience with self-insured workers’ compensation programs and claims administration
• Excellent listening, written and verbal communications skills
• 5 years of experience with workers' compensation claims administration
• Deep knowledge of industry best practices, jurisdictional regulations, and claims adjudication
• Bachelor's degree in business administration, human resources, or risk management or equivalent education, training, and experience
• 3 years of supervisory experience over workers' compensation claims
• Good interpersonal skills
• Demonstrated understanding of applicable occupational safety and health regulations
• Investigation training or background including claims investigation work including injured worked interviews
• Ability to interpret industrial insurance laws, rules, and case law to guide adjudication decisions

Benefits

• Bonus opportunities based on company and individual performance
• Company-paid life, AD&D, and long-term disability insurance options
• Mental health benefits for the entire family, including 8 free annual sessions per person
• Additional voluntary benefits including pet insurance, student loan refinancing, and exclusive scholarships for child dependents, and more!
• Paid time away from work for illness or injury, as well as paid parental bonding time
• Financial and retirement counseling
• Vacation starting at 3 weeks and 11 paid holidays per year
• Wellness programs and incentives, including biometric screenings & wellness challenges
• Company-sponsored medical, dental, and vision insurance
• Health Savings Account (HSA) with company contributions and Flexible Spending Account (FSA) options
• Company match for charitable contributions
• 401(k) with up to 4% company match and 3% automatic company contribution
• Education assistance and professional development support

Training + Development

Interview process

Visa Sponsorship

Security clearance