Facilities General Manager

Overview

Oversee campus facility operations, manage teams, budgets, and ensure compliance.

Key Responsibilities

• equipment shutdowns
• performance reporting
• contract management
• audit leadership
• technical operations
• capital planning

Tasks

-Manage annual equipment shutdowns and planned maintenance schedules. -Prepare and deliver Monthly and Bi-Yearly Performance Reports, and track KPIs for operational efficiency. -Manage operational service provider contracts and renewals (non-FM vendors). -Lead quality and health & safety audits, ensuring compliance and implementing corrective measures. -Develop and implement business continuity strategies in collaboration with department heads. -Lead and support team performance across departments, fostering accountability and development. -Identify potential risks to deliverables and lead mitigation efforts. -Oversee all technical operations including boilers, chillers, plumbing, biohazard safety systems, and client equipment across multiple buildings. -Maintain and strengthen relationships with internal and external stakeholders including Clients, Customers, Stakeholders and municipal bylaw offices. -Ensure effective capital project planning, equipment replacement, and technical risk management. -Ensure profitability and continuous improvement in all areas of facility operations -Conduct quarterly documentation audits across departments and ensure alignment with Project Agreement terms. -Oversee scope of work development, including SOPs, annual protocols, training programs, and strategic initiatives. -Participate business development opportunities within the region. -Manage invoicing, inventory, and accounting practices, including warranty and lifecycle documentation, including minor works and change orders. -Assist in developing and monitoring annual budgets and financial controls. -Lead a team of stationary engineers and building operators, and trade subcontractors.

Requirements

• bachelor's
• microsoft office
• pmp
• budgeting
• problem solving
• healthcare

What You Bring

-Bachelor’s degree or equivalent industry/work experience. -5+ years managing operations / teams -Proficient in Microsoft products including Excel, Visio, PowerPoint, and SharePoint. -5+ years in budgeting and financial reporting at the department head level. -Familiarity with full product lifecycle and supporting methodologies. -Strong problem-solving, decision-making, and change management skills. -Skilled in gathering business requirements and documentation. -Proven ability to deliver results in complex and dynamic environments. -Knowledge of operating a Public Private Partnerships (P3) contract -Experience working cross-functionally with stakeholders in a matrix environment. -PMP or FMP certification. -3+ years in operational or performance management, including project tracking. -Experience in service delivery in a healthcare environment -Experience managing projects and working with various government levels.

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About Dexterra Group

-Evolved via M&A and rebranded as Dexterra in 2020, building on a legacy of independent Canadian companies. -Provides full-spectrum infrastructure solutions, serving sectors like aviation, defence, education, healthcare, hospitality, transit, and government. -Operates in Canada and the U.S., offering services in facilities management, remote camps, modular buildings, reforestation, fire-fighting, matting, and catering. -Recent strategic move: selling modular unit to double down on core facilities, accommodations, forestry, and energy segments.

Sector Specialisms