
Showroom Manager
Dal-Tile Llc
The Role
Overview
Manage showroom sales team, drive revenue, customer satisfaction, and operations.
Key Responsibilities
- event planning
- sales calls
- design tools
- cmt logging
- merchandising
- team management
Tasks
-Make decisions on behalf of the team within the parameters of the unit or sub-unit. -Act as an advisor to the unit or sub-units and may become actively involved in resolving problems. -Plan and host events to draw new customers into the Showroom. -Clearly define goals and objectives for Showroom personnel to measure performance and regularly communicate these objectives to personnel. -Recruit, train, lead, and develop associates in all areas of job-specific responsibilities. -Promote the showroom through all aspects of marketing/media and events, concentrating on optimizing exposure. -Maintain showroom samples and merchandising. -Oversee day-to-day work schedules and plans. -This role will be responsible for direct reports. -Make outside sales calls and follow up on leads as needed. -Provide direction to the team according to established policies and management guidance. -Log all client showroom visits, contact information, and customer preference and selection notes in CMT. -Develop and execute strategies to drive new business and relationships in the assigned markets. -Recommend changes to unit or sub-unit policies. -Exercise judgment within defined procedures and policies. -Review relevant factors to analyze situations and resolve issues. -Maintain and update design aid tools that help secure customer sales. -Responsible for the safe operations of the Gallery, including proper opening and closing of the store. -Attend industry-related events to network and promote the showroom.
Requirements
- microsoft office
- bachelor's
- management
- problem solving
- integrity
- 6-8 years
What You Bring
-High level of integrity and discretion in handling sensitive and confidential data. -The ability to lift 50 pounds regularly. -1-3 years of management experience. -Excellent communication, problem-solving, and organizational skills. -6-8 years relevant experience OR equivalent combination of education and experience. -High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures. -Proficient in using Microsoft Office Suite products. -Able to multitask, prioritize, delegate, and manage time effectively. -Bachelors degree in a related field preferred. -Requires specialized depth and/or breadth of expertise in own job discipline or field. -Flexible attitude, adaptable to change, a team player, and able to handle multiple projects at once.
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The Company
About Dal-Tile Llc
-Produces stylish and durable tile options for residential and commercial markets. -Showcases the latest trends in design, texture, and color through award-winning collections. -Operates multiple manufacturing plants and distribution centers across the United States. -Known for innovative and sustainable tile solutions that enhance spaces and last over time. -Caters to a wide range of project sizes, from home renovations to large-scale commercial builds. -Continuously pushes boundaries in design and technology with eco-friendly production methods.
Sector Specialisms
Residential
Commercial
