Utilities Scheduler
Network Plus
Network Plus delivers high-performance infrastructure solutions across diverse sectors.
Plan, schedule and coordinate work orders, ensuring SLA compliance and customer service.
23 days ago ago
£26,884 - £26,884
Intermediate (4-7 years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Derby, England, United Kingdom
Onsite
Company Size
1,000 Employees
Service Specialisms
Engineering
Telecoms
Infrastructure
Utilities
Civil Engineering
Project Management
Technical Services
Design
Sector Specialisms
Gas
Power
Telecoms
Transport
Fencing
Vegetation Management
District Heating
Water
Role
Description
safety reporting
work scheduling
travel optimization
report generation
data upload
customer service
- Ensure that safety issues are reported in line with Company procedures
- Ensure that all the client and operational requirements are met in a professional and efficient manner
- Schedule work orders in accordance with SLA’s, whilst optimising travel routes and increasing productivity
- Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time
- Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved
- Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated
- Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
- Take ownership of the workstreams, coordinating the work from receipt, through to job completion
- Provide customer service to both internal and external customers via telephone and webchat
Requirements
planning
scheduling
customer service
communication
resilience
- Natural ability to plan and organise
- Knowledge of planning and scheduling systems would be an advantage
- Exceptional Customer Service skills
- Good verbal communication skills
- Resilience to work under time pressures
Benefits
Compensation: £26,984 / year
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
- Provides advanced infrastructure solutions to a wide range of industries.
- Specializes in telecoms, utilities, transport, and energy infrastructure.
- Has been involved in numerous high-profile projects, including building and maintaining essential networks for vital services.
- Focuses on innovation and handles complex, large-scale projects requiring precision and expertise.
- Known for designing, installing, and managing critical infrastructure that powers communities and businesses.
- Partners with leading organizations to maintain the highest standards in infrastructure.
- Operates in both urban centers and remote areas to ensure connectivity and power for all environments.
- Continues to play a pivotal role in transforming infrastructure development and management.
Culture + Values
- “Stop, Think, Observe and then Proceed” (S.T.O.P. Cards) – empowering every team member with authority to halt unsafe work
- “License to Operate” – a clear tiered structure defining competency, experience, performance and behaviour, promoting career progression
- Collaborative partnerships focusing on health, safety, compliance, customer service, efficiency and sustainability
Environment + Sustainability
Score of 21
Top DitchCarbon Performer
Achieves a score of 21 on DitchCarbon, significantly outperforming 72% of industry peers.
- Committed to net zero – collaborating on underground cabling schemes that support clients’ net zero ambitions
- Committed to initiatives including Science Based Targets Initiative, Carbon Disclosure Project and The Climate Pledge
- Uses HAVI Watch to monitor operator vibration exposure – part of broader environmental and HSEQ strategy
Inclusion & Diversity
Shortlisted twice
Women in Utilities Awards
Recognized for contributions to gender diversity in 2025.
- Established 'Women in Network Plus (WIN+)' group; actively hosting Autumn Roadshows
- Leadership development schemes in place, though no specific gender ratio statistics publicly disclosed
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