
Bartender Short North (Soul)
Highgate
The Role
Overview
Serve drinks, manage bar, ensure guest satisfaction at Le Meridien Columbus.
Key Responsibilities
- drink preparation
- bar setup
- bar cleanup
- guest service
- compliance
- issue resolution
Tasks
-Prepare beverages and cocktails according to the hotel’s mixing and presentation standards. -Follow all state liquor laws. -Abide by all hotel policies and safety rules. -Serve guests with all beverage requirements in a friendly, courteous and professional manner. -Ensure that the bar and service areas are kept clean and tidy during service. -Attend all hotel required meetings and trainings. -Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. -Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. -Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel’s standards. -Ensure overall guest satisfaction. -Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests. -Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. -Respond to guests’ problems, complaints and accidents. -Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently. -Maintain a warm and friendly demeanor at all times. -Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. -Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. -Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees.
Requirements
- high school
- problem solving
- communication
- multitasking
- hotel knowledge
- fire safety
What You Bring
-High School diploma or equivalent and/or experience in hotel or a related field preferred. -Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. -Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. -Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. -Must be able to maintain confidentiality of information. -Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. -Must be able to multitask and prioritize departmental functions to meet deadlines. -Must be able to cross-train in other hotel related areas. -Must be able to show initiative, including anticipating guest or operational needs. -Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. -Know hotel services and facilities. -Ability to stand during entire shift. -Be familiar with all fire exit locations and fire extinguisher locations and know how to operate.
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Benefits
-Flexible and long hours sometimes required.
The Company
About Highgate
-Specializes in identifying and unlocking value across the hospitality and real estate sectors. -Has a strong presence in major markets worldwide, with a diverse portfolio spanning luxury, boutique, and extended-stay properties. -Expertise includes hotel operations, development, asset management, and investment strategies. -Approach focuses on strategic acquisitions, partnerships, and repositioning of underperforming assets. -Notable projects include the management of high-end hotels in prime locations, ranging from urban centers to resort destinations. -Known for innovative strategies and the ability to transform and enhance real estate properties. -Continuously leverages market insights and technology to stay at the forefront of the hospitality and real estate industries.
