JEOPARDY COORDINATOR

Description

• Prioritise on the day work stack and allocate effectively to deliver client metrics.
• Maintain and build up a good working relationship with internal and external stakeholders including colleagues, customers, suppliers, and senior management teams.
• Delivery inbound and outbound call metrics and maintain service level agreements.
• Communicate effectively with all other departments.
• Manage work proactively to ensure all tasks are resourced and Field productivity is maintained.
• Conduct one Late shift (work from home) 1 day in 8 week.

Requirements

• Can prioritise work, work well under pressure, meet deadlines, and manage business expectations.
• Experience working in a customer service role.
• Enjoy a challenge, have excellent interpersonal skills and the ability to communicate at all levels.
• Be computer literate.
• Have strong written and verbal communication skills.
• Have strong planning, organisation, and monitoring abilities.
• Be adaptable and flexible in your approach to work.

Benefits

• Company events
• Health & wellbeing programme
• Salary – £24,000 P/A
• Company pension
• On-site parking
• Free parking
• Sick pay
• Employee discount

Training + Development

Interview process

Visa Sponsorship

Security clearance