
Concierge
Styl Residential
The Role
Overview
Deliver resident services and support as primary contact, handling inquiries, packages, and events.
Key Responsibilities
- event planning
- info directory
- package handling
- front desk
- inquiry response
- amenity scheduling
Tasks
-Organize Community Events: Assist in planning, organizing, and executing resident activities and events, fostering a sense of community and engagement among residents. -Provide Local Information: Maintain an up-to-date directory of local services, including restaurants, shops, and delivery options, offering recommendations and information to residents as needed. -Package Management: Accept and document package deliveries, promptly notifying residents of their arrival and ensuring secure storage until pick-up. -Greet Residents and guests Welcome all residents, prospective tenants, and visitors to the community with a friendly and professional demeanor, ensuring a positive first impression. -Handle Inquiries: Respond to phone calls, emails, and in-person requests promptly, directing them to the appropriate team member or resolving the issue directly when possible. -Manage Resident Services: Oversee the scheduling and coordination of community amenities, such as guest suites, the loading dock, and elevator usage for move-ins and move-outs, ensuring smooth operations.
Requirements
- customer service
- shift work
- multitasking
- communication
- weekend
- organizational
What You Bring
-Customer service experience is preferred, particularly in hospitality or residential services. -Availability to work second and/or third shift. -Ability to multitask and manage time effectively in a fast-paced environment. -Excellent communication and interpersonal skills. -Ability to work week days and weekends -Knowledge of local area amenities and services is a plus. -Strong organizational abilities and attention to detail.
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The Company
About Styl Residential
-leading player in residential development, focusing on creating high-quality homes. -excels in delivering bespoke solutions for various residential projects, ranging from single homes to large-scale developments. -expertise covers all aspects of residential development, including design, planning, and construction. -collaborates with local authorities, architects, and contractors to ensure each project is delivered on time and to the highest standards. -proven track record in transforming spaces into vibrant, desirable living environments. -committed to innovative design, creating spaces that are not only functional but also aesthetically pleasing.
Sector Specialisms
Residential
Property Management
Technology-enabled Property Services
Environmental Sustainability
Community Amenities
Smart Home Systems
EV Car Charging
Digital Package Delivery
