Service Account Representative ACT/Southern NSW

Overview

Sell and manage service accounts for Otis lifts/escalators in Canberra.

Key Responsibilities

• sales targets
• customer contact
• forecast reporting
• account management
• modernisation sales
• solution facilitation

Tasks

-Achieve Service sales targets in accordance with the individual plan and defined submission activities. -Proactively maintain regular face-to-face contact with Otis Customers. -Provide timely, accurate forecasts and reports to management and ensure the designated service portfolio has reduced exposure to out-of-tenure agreements, -Provide daily, professional, value-based account management to key and national accounts within the portfolio and product proposals. -Support the wider business requirements by identifying, actively introducing, and collaborating for Modernisation sales success within the portfolio. -Achieves in-warranty conversion targets and unit growth objectives to expand the portfolio unit count and revenue base. -Organize, prepare, and deliver Customer presentations promoting the features and benefits of Otis’s products and services, resulting in direct sales with new and existing customers. -Acts as a facilitator between the customers and the Operations team and assists with developing and implementing solutions to customers' vertical transport needs.

Requirements

• driver's license
• 5 years
• word excel
• communication
• stakeholder mgmt
• elevator experience

What You Bring

-Able to manage several accounts, be customer-focused, and anticipate client needs. Works well in a team. -A valid current driver's license. -Have strong business acumen and is results-oriented. -Have a minimum of 5 years’ experience in Frontline Sales or Key Account Management. -Good knowledge of using technology, including mobile applications and computer-based reporting systems (Word, Excel, Email, Internet, database management) to analyze data and trends. -Strong written and verbal communication skills. -Has the ability to liaise and influence all levels of stakeholders within the organization and possesses strong relationship-building skills. -Those with experience in the Elevator and Escalator industry will be preferred.

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Benefits

-Quarterly paid Service Sales incentive -Access to funded study schemes such as our industry-leading Employee Scholarship Program -Competitive base salary and car allowance

About Otis Elevator Co.

-Pioneered the first passenger elevator, revolutionizing urban transportation. -Serves a wide range of sectors, including residential, commercial, and infrastructure projects. -Their work can be seen in iconic structures like the Burj Khalifa. -Focuses on safety, efficiency, and sustainability in urban spaces. -Advanced smart elevator systems enhance user experience and energy efficiency.

Sector Specialisms