Property Manager- Berwyn /Countryside River/400 East Apartments/The Grove

Description

• Communicates with tenants regarding any property events that may cause disruption within the community. Makes periodic inspections with current residents. Makes courtesy calls with recent move-in/move-outs.
• Develops and implements resident retention programs like resident events, special promotions, monthly newsletters, etc.
• Handles resident concerns and requests with a positive customer service attitude to ensure resident satisfaction with management.
• Hires, trains, motivates, supervises and terminates all on-site staff in order to achieve operational goals of assigned property. This includes new employee training, annual performance reviews, review and approval of timesheets, instructing and advising on-site staff of employee procedures and guidelines.
• Ensures efforts are made toward the property being leased to the fullest capacity and in accordance with budget guidelines and goals.
• Updates make-ready boards indicating vacant status and verify accuracy on a daily basis.
• Continually monitors and analyzes traffic, conversion ratios, renewal information, and marketing data.
• Maintains community appearance and ensures repairs are noted and completed. Ensures models and market-ready apartments are walked on a regular basis and communicate any service-related needs to maintenance.
• Maintains accurate records of all community transactions (i.e. rent rolls, delinquency reports, move-ins/move-outs, etc.).
• Ensures that all rents, late fees, and check charges are collected, posted, and deposited in a timely manner.
• Participate in training in order to comply with new or existing laws.

Requirements

• Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications
• Knowledge of OSHA laws and regulations.
• COS, BOS, TRACS or AHM certification or equivalent preferred.
• Strong multitasking skills and ability to perform effectively under pressure while consistently meeting deadlines.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. Must be willing to obtain if instructed by senior management.
• Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community.
• Ability to travel to attend various company gatherings either in the general vicinity of your home property or in another state.
• Knowledge of HUD funded, Low Income Housing Tax Credit Program, Section 811, SRN, Rural Development preferred.
• Achieve Fair Housing certification prior to interaction with prospects or residents.
• Ability to serve on-call, as scheduled or as necessary.
• Two years of experience in Property Management or other relevant work experience.
• Demonstrates the ability to understand financial goals and operate assets in owners’ best interests in accordance with the Policies and Procedures Manual.
• Demonstrates highest standards of personal and professional integrity adheres to company’s policies and procedures and complies with applicable laws, government rules, and regulations.
• Problem-solving skills, ability to collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.
• Ability to commute to assigned properties.
• High School diploma or equivalent required; Bachelor’s degree preferred.

Benefits

• Participation in the company 401(k) plan with a company match
• Paid Parental Leave
• Sick time
• Tuition reimbursement opportunity
• Vacation Time, Nine Paid Holidays, Three floating holidays per year
• Company-paid life insurance equaling your annual base salary
• Company-paid short-term and long-term disability
• Medical/Dental/Vision insurance (PPO)

Training + Development

Interview process

Visa Sponsorship

Security clearance