Janitorial Area Manager (Richmond, VA)

Overview

Manage vendor/client relationships and ensure quality janitorial services in Richmond, VA.

Key Responsibilities

• service scheduling
• vendor management
• inventory control
• quality assurance
• client liaison
• project management

Tasks

-Prioritizes work responsibilitiesso as togive appropriate attention to all work areas in the assigned geographical area. -Responds quickly to any client or vendor complaints, requests and issues, documenting the issue and following up to resolution. -Communicates company initiatives, procedures, and direction to the vendor in a timely manner. -Manages the scheduling of services based on customer requirements, within specified periods. -Acts as the primary point of contact and a functional bridge between vendors and the customer. -Communicates regularly with upper management to ensure operational continuity, track performance, and resolve any larger issues. -Manages special project work as requested. -Ensures that the vendors have a clear understanding of the customer requirements and expectations. -Responsible for hiring, training, negotiating and developing vendor partners. -Ensures work standards are in accordance with customer requirements. -Conducts quality control visits to ensure our customer’s needs are met. -Manages chemical and equipment inventory.

Requirements

• microsoft office
• high school
• 3 years
• customer service
• clean driving
• management exp

What You Bring

-Dependable, reliable and punctual -Great verbal and written communication skills -Professional demeanor and behavior -Some experience with and knowledge of cleaning processes and equipment. -Must be accessible to our customers, after hours, weekends, holidays and in emergency situations -General ability with Microsoft Office Suite (Word, Excel, Outlook, etc.) -Excellent customer relationship skills -Must possess a clean driving record with a valid U.S. Driver’s License -Must have a reliable vehicle with car insurance. -Must be self-motivated with a strong ability to prioritize and accomplish multiple tasks, projects, and meet deadlines. -Ability to work independently, with minimal supervision -High School Diploma or equivalent; required. -Minimum 3 years management and supervisory experience in related field, preferably account management -Must be able to negotiate and collaborate with vendors at many different levels. -Must be willing to work weekends and be flexible with their schedule -Familiarity with the hiring process -Ability to maintain high-quality interpersonal relationships.

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Benefits

-Vacation, Health, Dental Insurance (FSA, HSA) -Travel: 75% of travel by vehicle to assigned geographic area (Richmond,VA) -Competitive Pay -Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of The Facilities Group to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The Facilities Group also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team 813-425-1985.

About The Facilities Group

-Built as a 'house of brands', retaining acquired companies' regional identities while uniting them under a shared tech and operations platform. -Typical projects include multi-site commercial cleaning contracts and specialized maintenance in medical, industrial, and transportation facilities. -Standing out for preserving local brand legacies while scaling nationally, blending entrepreneurship with centralized efficiency.

Sector Specialisms