Workplace Experience Coordinator (3 Months Renewable Contract)

Overview

Deliver world‑class customer service and facility support to building occupants and guests.

Key Responsibilities

• visitor management
• process improvement
• data analysis
• training delivery
• security protocols
• supply management

Tasks

-Review customized client materials to ensure they follow brand guidelines. -First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location. -Arrange and confirm recreational, dining, and business activities on behalf of the requestor. -Resolve inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. -Suggest improvements to existing processes and solutions to improve the efficiency of the team. -Approve janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed. -Impact own team and other teams whose work activities are closely related. -Follow property-specific security and emergency procedures. Notify management to ensure the safety of all individuals in the building. -Evaluate and communicate unusual and/or complex content in a concise and logical way. -Deliver new hire orientation, training, and coaching. Create presentations and speak to various-sized groups. -Follow specific directions as given by the manager and work under minimal supervision. -Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. -Gather and analyze data to identify and solve complex problems that arise with little or no precedent. -Oversee support for the team as directed including office supply management, meeting coordination, and equipment care.

Requirements

• microsoft office
• diploma
• organizational
• inquisitive
• 3-4 years

What You Bring

-A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required. -Advanced organizational skills with an inquisitive mindset. -In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. -Minimum Diploma in any field with 3-4 years of job-related experience.

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About Cbre Asia Pacific

-Widely recognized for expertise in brokerage, valuation, asset and investment management, project development, proptech innovation, and market research. -Provides comprehensive services ranging from prime-grade office leasing and industrial logistics hubs to strategic investment deals and tech-driven workspace design.

Sector Specialisms