Property Manager

Overview

Manage affordable housing portfolio, ensure compliance, tenant satisfaction, oversee contractors.

Key Responsibilities

• client reporting
• property management
• repair tracking
• estate inspections
• contractor monitoring
• site ownership

Tasks

-Prepare and support the production of accurate and timely monthly/quarterly client reports -Manage all property management functions, including void turnarounds (viewings, sign-ups, mutual exchanges), inventory management, and check-out appointments -Manage residential compliance, log and track tenant repairs using Fix-Flo software and client systems and oversee defect resolution -Conduct regular estate inspections, identify issues in communal areas, and ensure that required actions are completed without delay -Address and manage anti-social behaviour cases, including the preparation and serving of legal notices, and represent the organisation in court proceedings when necessary -Respond to tenant and client enquiries via telephone and written correspondence, ensuring timely and professional communication -Monitor the performance of contractors and service providers, holding them accountable for the quality and timeliness of their work -Take full ownership and accountability for the assigned sites, ensuring they are maintained to a high standard and meet all contractual and compliance requirements

Requirements

• housing legislation
• car user
• housing management
• affordable rent
• proactive
• cih/arla

What You Bring

-Knowledge of housing legislation and current practice -Car User – travel to other sites will be required -Be able to perform a whole range of housing management, including voids, sign ups, estate inspections and reporting repairs -A good understanding and knowledge of Affordable rent unit management, residential lettings and the property industry -Be able to work proactively under own initiative -Possesses CIH / ARLA qualification or similar, or willing to undertake such qualifications

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Benefits

-Maternity/paternity packages -Employee Assistance Programme -Life Assurance -Sick Pay Schemes -Season Ticket Loans -Childcare Assistance -Private Medical Insurance -Enhanced Pension Scheme -Retail Discounts -Cycle to Work Scheme -Additional Annual Leave -Personal Development Plans -Flexible Working Arrangements

About Pinnacle Group Limited

-Projects range from award-winning large-scale regeneration in south London to integrated campus services for universities. -Specialisms include mixed-tenure housing management, facilities management in education and community spaces, and workplace services. -It stands out for vertically integrated delivery—from front-line caretaking and cleaning to technology-driven neighbourhood stewardship. -Backed by investment arms like Pinnacle Spaces and Armadillo Analytics, it innovates in affordable homes and built-environment insights.

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