Community Manager

Description

• Maintain employee work schedules, time off, audit and approve payroll.
• Participates in all aspects of the apartment leasing process, including touring apartments, recording traffic, performing follow-up, and assisting with application processing.
• Assist with performing move out inspections of vacant units. Ensure properdocumentation is completed.
• Responsible for day-to-day oversight of a property in Promote a positive work atmosphere through effective and "present" leadership.
• Ensures top-level customer (both internal and external) satisfaction through continuous professional and positive conversations.
• Prepares (by appropriate deadlines) all applicable financial and performance reports
• Monitor and manage rental rates to maximize income.
• Oversees the market ready process.
• Attend meetings, training and refresher classes as necessary to effectively mentor, train, and enforce business procedures.
• Communicate job expectations by setting goals, mentoring, and evaluating job performance. May require written or verbal coaching and counseling when disciplining employees, enforcing company policies, procedures, standards, and safety guidelines.
• Annual budget preparation
• Performs "quality control" final inspection of all market ready units prior to move-in.
• Routinely inspect physical condition of entire community, including common areas, models, and vacant units.
• Conduct staff meetings and communicate company information/policies/processesto staff
• Ensure inspections and preventative maintenance are completed.
• Process vendor invoices timely.
• Addresses all standards and liability issues immediately.
• Ensure the community is rented to optimal capacity and budget expectations.
• Monitors maintenance service requests and works closely with Maintenance Supervisor (or designated maintenance representative) to prioritize and complete service requests within company expectations.

Requirements

• Exceptional customer service skills
• Ability to handle multiple tasks in a fast paced environment and adapt to changing assignments and priorities
• Excellent written and verbal communication skills, interpersonal, leadership, coaching and conflict resolution skills
• Computer proficiency, including MS Office: Word, Excel, and Outlook
• Possesses superior sales ability
• Strong attention to detail
• YARDI experience (preferred)
• Professional appearance and demeanor
• Reliable and dependable attendance at the work site
• 1+ years of on-site Leasing Manager or Assistant Manager experience or at least 2+ years of supervisory experience with customer service orientation
• Industry designations (preferred)
• We require a pre-employment background check, drug screening and physical before employment begins.
• Basic math skills
• Superior knowledgeable of Fair Housing guidelines, state/local/federal laws, and safety compliance.
• High school diploma or equivalent, college-level education (strongly preferred)

Benefits

• Guaranteed Full-Time 40 hour per week schedule
• Rent Discount
• Quarterly bonuses based on overall property performance goals
• Company paid life and disability insurance
• Paid time off, 9 paid holidays and paid volunteer hours
• Comprehensive medical, dental and optical insurance with a minimal waiting period for enrollment
• Employee Recognition Program
• Training program with opportunities for advancementwith
• 401(k) program with an employer contribution

Training + Development

Interview process

Visa Sponsorship

Security clearance