Customer Projects Manager

Overview

Lead and coach project team to deliver custom power solutions for key clients

Key Responsibilities

• project pipeline
• process improvement
• kpi reporting
• pm tools
• stakeholder updates
• team leadership

Tasks

-Oversee the pipeline of customer projects, ensuring prioritization, resourcing, and execution. -Lead cross-functional communication and stakeholder updates. -Identify and implement process improvements for efficiency and scalability. -Collaborate with Sales, Engineering, and Operations teams. -Foster a culture aligned with Trystar’s values. -Lead, coach, and mentor a team of Project Specialists to achieve performance goals. -Track, analyze, and report project KPIs. -Manage hiring, onboarding, training, and career development within the team. -Act as the primary escalation point for complex project and customer issues. -Ensure consistent use of project management best practices, tools, and reporting.

Requirements

• pmp
• bachelor's
• office365
• erp
• crm
• six sigma

What You Bring

-Experience scaling high-performing teams. -Bachelor’s Degree or equivalent experience. -Strong communication skills. -3+ years of leadership experience. -PMP or equivalent certification. -Industry experience (Power Distribution, Power Transmission, Power Storage, etc) -7–10 years in project management, customer experience, or related roles. -Proficiency with Microsoft Office 365, ERP systems, and CRM. -Continuous improvement/Lean/Six Sigma knowledge.

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Benefits

-Safety – We believe everyone should leave Trystar facilities in the same or better condition than when they arrived. -Enjoy the journey – We create an environment where our team feels appreciated and has fun along the way.

About Trystar

-Founded with a vision to power the world, Trystar has become a leader in electrical power distribution solutions. -The company specializes in designing and manufacturing equipment that ensures power reliability in critical environments. -Known for its cutting-edge, custom-engineered power distribution products, Trystar has built a reputation for excellence. -Trystar’s products support industries like energy, industrial, utilities, and infrastructure, where reliability is key. -They focus on delivering robust solutions for complex power systems, including power distribution panels and transfer switches. -Trystar's expertise is trusted by businesses that require high-performance equipment to safeguard operations. -With a commitment to innovation, Trystar continues to lead the way in powering some of the world’s most essential systems.

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