Sales Consultant

Overview

Manage end-to-end home sales, lead generation and customer service

Key Responsibilities

• site visits
• sales innovation
• property management
• vistry systems
• lead generation
• customer service

Tasks

-Travel to all designated developments to undertake pre booked customer appointments. -Manage and implement new innovation in fulfilling the business targets on new home sales and negotiate with customers to ensure the best sales outcome. -Take responsibility for all company property, equipment and presentation across each site within the specified developments. -Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development(s). -Implement Vistry’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations. -Maintain detailed knowledge of all relevant purchase assistance schemes, alternative site’s and house types, to ensure every customer is offered a bespoke choice of purchase options. -Ensure all relevant Standard Operating Procedures, sales and all other policies & procedures are understood and adhered to, and that mandatory training requirements are kept up to date. -Work alongside colleagues within the designated developments to ensure all aspects of the sales process is communicated to the team, customer and relevant stakeholders. -Proactively sell customer extras and manage implementation across all reservations to drive additional profit for the Company. -Assist with internal or external audit as required in line with Vistry Values of ICQ. -Use Vistry systems to perform and execute your role requirement to drive excellence and ensure clarity of information records for business needs and demands. -Maintain detailed knowledge of all relevant Vistry house types, build progress and availability within the designated developments, to ensure each customer is given every opportunity to purchase a new home. -Respond to all cancellations making every effort to ‘save’ and if necessary, re negotiate the reservation, identifying the reason for cancellation and offer any suitable alternatives on other Vistry developments. -Work with the Site teams to understand the build progress to provide customer information as required. -Maintain the sales arena including show homes on the development in line with brand and company standards. -Conduct yourself with internal and external stakeholders as ambassadors of Vistry.

Requirements

• microsoft office
• driving licence
• gcses
• negotiation
• sales
• planning

What You Bring

-Proven ability to work under pressure and meet sales targets -Experience in generating leads and sales through telephone-based business development. -Strong negotiation and sales skills -Experience working in a customer facing role delivering under pressure -Patience and ability to remain calm under pressure -Good planning and organisational skills -Ability to handle complaints and difficult situations -Proven track record of successfully completing the sales process with customers -Awareness of local market and economic conditions. -Willing to travel to all sales sites within the division, including regional offices -Comfortable using multi-channel forms of communication -Excellent IT skills with demonstrable knowledge of Microsoft Office tools -Full driving licence and access to a suitable vehicle -Excellent communication skills -Willing to work weekends -Excellent administration and organisational skills -5 GCSEs / GCE or equivalent including Mathematics and English (at C grade or above)

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Benefits

-2 Volunteering days per annum -Employee rewards portal with many more benefits... -Salary sacrifice car scheme available to all employees -Competitive basic salary and annual bonus -Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service -Enhanced maternity, paternity and adoption leave -Mileage allowance -Competitive pension scheme through salary sacrifice -Life assurance at 4 x your annual salary -Private medical insurance, with employee paid cover -Share save and share incentive schemes

About Vistry Group

-Launched following the merger of Bovis Homes and Galliford Try’s housing arm in January 2020. -Operates three retail brands—Bovis Homes, Linden Homes, Countryside Homes—and a B2B Partnerships arm. -Known for timber-frame manufacturing via Vistry Works, boosting quality, speed, and carbon performance. -Typical projects include mixed-tenure neighbourhoods with schools, parks, orchards, and community facilities. -Completed major schemes like Meridian Water regeneration and Countryside Partnerships integration in 2022.

Sector Specialisms