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Chestnut Hill Realty

Resident Services Professional

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Chestnut Hill Realty

Chestnut Hill Realty develops, manages, and operates residential properties across the Northeast.

Leasing consultant who builds relationships, tours apartments, and handles paperwork.
1 months ago ago
Junior (1-3 years), Expert & Leadership (13+ years), Entry-level
Full Time
Norwood, MA
Onsite
Company Size
100 Employees
Service Specialisms
Property Management
Real Estate Development
Property Leasing
Real Estate Investment
Sector Specialisms
Residential
Multifamily Housing
Apartment Rentals
Corporate Housing
Commercial Leasing
Retail
Office
Medical Office
Role

Description

leasing
resident relations
apartment tours
lease docs
admin tasks
event planning
  • The person in this position is empowered to drive their own success by achieving leasing goals and building professional relationships with prospective and current residents.
  • Build relationships with prospective residents, identify needs, show apartments, overcome objections, and close the deal by obtaining the lease paperwork.
  • Share in the responsibility of completing monthly administrative tasks in an orderly and timely manner to ensure the property’s paperwork is organized and complete.
  • Assist in the planning and running of resident get-togethers or events on the property.

Requirements

flexible schedule
team oriented
ms office
customer service
problem solving
learning mindset
  • Must be able to work the following schedule: Tuesday-Saturday or Sunday-Thursday
  • Don’t have apartment leasing experience? Don’t worry! All you need to be successful is to be interested in meeting and connecting with all types of people and the desire to learn. We have a Leasing training program which has produced National Apartment Association award winners!
  • Must be team oriented with ability to work independently on occasion
  • Knowledge of MS Word, Excel and Outlook. Ability to learn and operate company software programs
  • Must have a customer service orientation with problem solving mindset.

Benefits

  • Student Loan Debt Repayment program
  • Attractive total compensation package with hourly base pay plus commissions and incentives.
  • Excellent benefits package including: medical, dental, vision, 401(k), 2 weeks of vacation, your birthday off etc
  • Chestnut Hill Realty apartment discount

Training + Development

Information not given or found
Company

Overview

  • Founded with a vision to create high-quality, sustainable living environments in the Northeast.
  • Specializes in the development and management of residential and commercial real estate.
  • Focused on creating communities that blend modern living with exceptional amenities.
  • Has a strong portfolio of properties that includes luxury apartments, mixed-use developments, and retail spaces.
  • Continuously adapts to market demands, offering innovative solutions to both residents and businesses.
  • Known for building long-term relationships with tenants and partners, ensuring mutual growth and success.

Culture + Values

  • We are dedicated to creating an environment where employees, residents, and partners feel valued, supported, and engaged.
  • We promote excellence and strive for the highest standards in every aspect of our business.
  • We focus on fostering strong relationships with both residents and partners.
  • We encourage personal and professional growth for our employees through continuous learning and development.
  • We value integrity, transparency, and accountability in every decision we make.

Environment + Sustainability

Net-zero by 2050
Carbon Emission Target
Committed to achieving net-zero emissions by 2050, reflecting a long-term goal to mitigate climate change.
  • Focusing on reducing environmental impact and promoting energy efficiency.
  • Implementing energy-efficient systems, including LED lighting and smart thermostats.
  • Investing in green building practices, with several properties LEED certified.
  • Enhancing environmental awareness through sustainable practices and resources.

Inclusion & Diversity

  • Chestnut Hill Realty values a diverse and inclusive workforce, providing equal opportunities for all employees.
  • Promotes a culture of respect and inclusivity in all areas of the business.
  • Gender diversity and equal representation are a priority, ensuring diverse leadership at all levels.
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