Trade Sales and Service Apprentice

Overview

Apprenticeship gaining depot sales, service & stock control experience

Key Responsibilities

• communication
• customer service
• stock control
• safety
• product knowledge
• sales growth

Tasks

-Grow your confidence and communication skills as part of a close-knit team in a fast-paced depot environment -Build skills in serving and selling to customers on the trade counter, and ensuring customers receive their products in a timely and efficient manner -Learn the principles of stock control and warehousing, ensuring stock levels are accurately maintained, and following all health and safety regulations -Gain product knowledge and develop the ability to advise customers on our kitchen, bedroom and joinery ranges, identifying new sales opportunities, and helping to drive the growth of the depot.

Requirements

• communication
• customer focus
• proactive
• functional skills
• level 2
• detail

What You Bring

-Duration: Typically 12–15 months (including End Point Assessment) -Great communication skills and a customer-focused mindset -A proactive attitude with the ability to work independently and use your initiative -Qualifications: Functional Skills in English and Maths (if needed) -Apprenticeship Standard: Level 2 Trade Supplier -Strong attention to detail and commitment to doing things well -The right to work in the UK -Learn how to deliver exceptional service and build strong relationships with trade customers both in person and over the phone -Be supported to complete your Level 2 Trade Supplier Apprenticeship, including English and Maths if required

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Benefits

-Team incentives and social events -£15,704 annual salary -A matched contribution pension scheme -Support: From a mentor, depot team, learning and development team and external apprenticeship training provider -Training: A mix of on-the-job experience and off-the-job learning -Paid holiday entitlement -Generous staff discount on Howdens products

About Howdens

-Designs, manufactures, and stocks kitchen cabinets, joinery items, flooring, appliances, and hardware from UK sites for in-stock reliability. -Supports professional builders with locally empowered service across the UK and Europe. -Typical projects include full kitchen fits for homeowners and supplying cabinetry and hardware for builders and developers. -Expanded by launching 11 new kitchen ranges and increasing in-house production of fronts and panels in 2024. -Distinctive for its trade-only, in-stock model and large-scale manufacturing of components in Yorkshire and Cheshire. -Lamona, an integrated kitchen appliance brand launched in 2007, marks expansion into appliances. -Holds a Royal Warrant as supplier of fitted kitchens to the Queen since 2015, highlighting its reputation for quality.

Sector Specialisms