Onsite Residential Maintenance Technician

Overview

Onsite tech handling residential HOA maintenance, repairs, inspections, and tenant coordination.

Key Responsibilities

• property inspections
• preventative maintenance
• work orders
• safety compliance
• inventory management
• tenant coordination

Tasks

-Conduct regular property inspections to identify maintenance needs, safety concerns, or equipment issues; promptly address or report necessary repairs. -Collaborate with the Property Manager to obtain and review vendor bids, and oversee third-party contractors to ensure work is performed within scope, on time, and to standard. -Perform and/or coordinate preventative maintenance tasks, such as quarterly air filter changes, elevator/fire device inspections, and HVAC or boiler servicing, using established checklists and logs. -Receive, prioritize, and complete maintenance work orders through AppFolio management software, ensuring timely resolution of older requests before addressing new ones. Accurately track hours worked, notes and photos of work performed.Troubleshoot and diagnose maintenance issues, escalating to the Property Manager or outside vendors when necessary to ensure complete resolution. -Ensure compliance with all health and safety regulations, and follow proper procedures during inclement weather or emergency events, including preparation and tenant communication. -Maintain an organized inventory of commonly used supplies, and manage secure systems for keys, fobs, and access cards on-site. -Coordinate and communicate with tenants as needed to schedule maintenance, ensure access, and provide updates on repair timelines. -Accurately document all work performed by entering same-day notes, labor hours, materials used, and any relevant images or receipts in AppFolio. -Monitor and respond to internal communications promptly to stay aligned with property needs and team expectations. -Accurately log work hours including breaks through HR platform, Gusto. -Support unit turnover efforts by performing function checks and necessary repairs to ensure vacated units are Rent Ready in a timely manner.

Requirements

• g suite
• health safety
• building trades
• hands‑on repairs
• problem solving
• 3‑5 years

What You Bring

-Computer literate with capability in email, Gmail/G-Suite and management software -Solid understanding of health and safety regulations and practices -Strong knowledge of building trades and maintenance/repair procedures -Technical experience with hands on repairs and use of tools -Understand and embody the company's mission and core values in all aspects of work and tenant interaction. -Have the ability to work on a team and communicating effectively -Strong decision-making and problem-solving skills -Great time management skills -3-5 years experience in a maintenance related field -The ability to lift up to 50lbs, climb stairs and comfortable with heights

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About Svn | Second Story Real Estate Management

-Joined the SVN network in early 2022, instantly gaining national tools and exposure. - Projects span commercial sales, leasing, multi-family, and apartment management, with notable mixed-use and adaptive-reuse developments. -Started as a local boutique; by May 2025, they’d grown to over 50 team members and opened a second office in the Atlanta metro. -Led by CEO Tiffanie Robinson and senior brokers, the team delivers client-focused strategic stewardship by blending local market knowledge with SVN's national Shared Value Network®.

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