
HVAC Service Controls Lead Specialist
Johnson Controls
The Role
Overview
Lead specialist for HVAC service controls, handling maintenance, troubleshooting, and mentorship.
Key Responsibilities
- control design
- system commissioning
- software development
- material procurement
- customer training
- project management
Tasks
-Assists in the design and configuration of building control systems as defined by the contract documents. Creates flow diagrams, sequence of operations, and bill of material, network layouts and electrical schematics as required. -Adheres to all Johnson Controls and customer safety standards. Provides safety leadership and instruction to all control’s technicians in the branch. Provides safety awareness while working onsite with Johnson Controls subcontractors. -Provide quotes to support recommendations and solutions. -Consults with the customer through data gathered and site assessments. Provides field proposals for retrofits, upgrades and or enhancements to existing equipment. Assists sales by providing technical recommendations for sales leads. -Selects, orders, and tracks the delivery of materials for assigned projects. Coordinates factory-mounting processes to meet factory and project schedule. -Assists in performing site-specific training for owner / operator on the total building control system. -Providing Scheduling and management support. -May provide field change information to the project team for the creation of as-built drawings and software. -Participates in release meeting with project field team. -Assists in the loading and commissioning of all system and network-level controllers as required. Assists in validation of complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation. -Compiles job documentation, such as certificate of completion, customer training form, training certificates and punch lists. -Provides sketches of field changes and discrepancies for engineering corrections and drawings. May assist with job layouts and bid proposals. -Manages assigned work to meet professional and efficient execution of time and customer satisfaction. Reports problems or changes to management immediately. Interfaces with branch manager, service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner. -Assists in the development and testing of software programs necessary to operate the system with the intent of the project requirements. -Compiles and/or completes projects as built and close-out documentation. -Assists in the coordination and creation of necessary drawings and equipment schedules for submittals and installation. -Keeps management and JCI contractor or customer informed of job progress and issues. -Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. -Trains the customer in control systems operations. Delivers manuals and documentation to the customer for training needs as required. -Communicate with customers upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customers to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work. -Other duties related to the installation, commissioning and servicing of building controls and facilities management systems and energy management systems, as assigned. -Provides mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems. Coaches, supports and trains mechanical workforce on non-complex, non-critical equipment. -Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
Requirements
- hvac
- control systems
- associate degree
- diagnostics
- building automation
- communication
What You Bring
-Demonstrated ability to install and/or service electronic control systems and HVAC equipment. -Possesses the ability to explain technical information to technical and non-technical people. -Vocational School four-year program graduate, an associate’s degree in a technical field, or two years’ experience in servicing electronic and/or mechanical systems. -Diagnoses and repairs complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software. -Demonstrate effective writing skills as well as understanding of programs and software applications. -Knowledge of control theory, automatic temperature controls, building automation systems and other building subsystems. -Effective communication skills to represent Johnson Controls on customer sites.
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Benefits
-Competitive base salary and a comprehensive bonus program. -JCI Employee discount programs (The Loop by Perk Spot) -Extensive product and on the job/cross training opportunities -Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one. -Three weeks paid vacation in a calendar year/holidays/sick time/three PTO days in a calendar year.
The Company
About Johnson Controls
-Pioneered the electric thermostat, launching the building controls industry. -Evolved into a global leader in smart building systems through over a century of innovation. -Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform. -Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services. -Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.
Sector Specialisms
Buildings
Commercial
Residential
Industrial
Energy
Infrastructure
Security
Safety
Fire Detection
HVAC
Controls
Smart Buildings
Sustainability
Operations
Maintenance
Repairs
System Modernisation
Carbon Reduction
Data Analytics
Facility Management
