Workers' Compensation Specialist

Overview

Manage and analyze employee injury claims, ensure compliance and coordinate return‑to‑work.

Key Responsibilities

• claim monitoring
• claim intake
• claims administration
• claim classification
• return-to-work
• employee liaison

Tasks

The Claims Analyst will play a key role in supporting the Company’s multi-jurisdictional workers’ compensation program by managing, tracking, and analyzing employee injury claims. This position will ensure timely reporting, investigation, and resolution of claims in compliance with state laws and Company policies. The ideal candidate will have some prior experience handling or supporting workers’ compensation claims and is eager to grow their expertise in a fast-paced, field-oriented environment. -Monitor claim status and ensure timely and accurate claim documentation and communication, including timely claim updates to relevant field and safety personnel. -Coordinate the intake, reporting, and follow-up of work-related injury and illness claims. -Handle administrative claims functions, including completion of state board forms, light-duty offer letters, check requests, invoices, and mail processing. -Assess the classification of each claim (first aid, medical only, lost time, or controverted) and manage accordingly, including support of internal investigations to determine root cause and acceptance or denial of claims as applicable. -Collaborate with HR to ensure compliance with applicable employment laws. -Assist with and/or coordinate return-to-work programs and modified duty assignments. -Support safety and risk management initiatives and contribute to projects that further the Company’s safety objectives. -Work directly with outside counsel to document and defend controverted claims. -Serve as a primary liaison between injured employees, supervisors, third-party administrators (TPAs), and insurance carriers.

Requirements

• osha
• claims
• ms office
• rmis
• 2+ yrs
• bachelor

What You Bring

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, climb stairs, sit and use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Must be able to lift up to 10 pounds. -Must be familiar with claims practices and OSHA rules and regulations. -Highly motivated self-starter with excellent verbal and written communication skills. -Working knowledge of MS Office products and RMIS software beneficial but not required. -A proven ability to acquire new knowledge and expertise as necessary to function as a resource for others. -Two or more years’ experience in workers’ compensation claims management. -A bachelor’s degree or Associate in Claims (AIC) certification is preferred but not required.

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Benefits

-401(k) with excellent company match -Dental, Vision, Life Insurance, STD, LTD, Critical Illness Plan and more! -Medical Insurance and Health Savings Account with company contribution -Paid time off (vacation, sick, floating holidays)

About Osmose

-By 1945 it pivoted to utility poles, expanding inspection and treatment services across North America. -Over decades it developed solutions like pole trusses, contact voltage testing, cathodic protection, and predictive software. -Growth accelerated through acquisitions—from data services to cable reliability firms—spanning the US, Canada, UK, Europe, Australia and New Zealand. -Today headquartered in Atlanta, it partners with 400+ utilities and visits over 9 million structures annually. -Its financial strength comes from being part of EQT Infrastructure and a long history of innovation and expansion. -Typical engagements include large-scale inspections, life-extension programs, steel asset restoration, and drone-based condition surveys. -Their proprietary platforms—O-Calc, Osmolytics—combine field data and analytics to proactively manage structural risk. -From humble wood preservation roots to global grid resilience leader, Osmose stands out for inventing real-world tools when industry solutions lag.

Sector Specialisms