Parking Enforcement Associate - Metro Atlanta

Overview

Enforce parking rules, issue citations, assist with lot upkeep and customer service.

Key Responsibilities

• data entry
• traffic control
• facility maintenance
• payment collection
• customer service
• citation issuance

Tasks

-Assist office staff with activities related to permit sales during peak seasons. This includes but is not limited to data entry, collating mailings, providing frontline customer service. -Assist event staff with activities related to parking for events. This includes but is not limited to setting up for events, traffic control, receipt of payment for parking, and lot usage control. -Assist maintenance staff with duties related to parking program and facility upkeep and maintenance. This includes but is not limited to inspecting and assessing lots for maintenance issues, painting, cleaning, and repairing parking meters and pay and display machines, installing signs, signposts, and meter posts. -Carrying, lifting, pulling or pushing items weighing up to 50 pounds -Provide customer service by answering questions regarding directions, events, building locations and parking policies. -Frequently handling objects and equipment to maintain the facility -Assist in the collection and security of all monies received through parking citation, multi-parking space, TEZ technology and any other means of collecting parking revenues and fees. -Isse citations and warnings for non-compliance with a computerized handheld computer or manual tickets. Impound, boot, or relocate vehicles as directed.

Requirements

• handheld pc
• motor vehicle
• geography
• parking regulations
• customer service
• adaptability

What You Bring

-Ability to use clock (standard/miliary time), calculator or credit card machine to handle transactions -Frequently bending, stooping, kneeling, climbing and crawling -Ability to use a handheld computer -Language skills: Ability to read, write and interpret the English language -Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events -Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public -Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions -Ability to walk for extended periods of time -The ability to meet deadlines; accomplish work in order of priority; professionally maintain composure & effectiveness under pressure and changing conditions -This position requires the ability to work alone and therefore must exercise proper judgement, tact, and diplomacy in dealing with people. -Knowledge of hazards and safety precautions -Organizational and interpersonal skills -Be able to exercise sound independent judgement and maintain a high level of customer service -Must be 18 years of age or older at time of hire -Ability to deal with problems involving a few concrete variables in standardized situations -Ability to effectively respond to customer problems or complaints -Ability to interact with others in a courteous and tactful manner -Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule -Ability to operate a motorized vehicle -Knowledge of geography of the area they are enforcing -Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors, and other employees of the organization -Ability to understand and apply parking regulations -Ability to work in all weather conditions

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About Jamestown

-With a focus on creating long-term value, excels in identifying opportunities across diverse sectors. -Manages a portfolio spanning commercial, residential, and industrial real estate markets. -Specializes in both direct real estate investments and partnerships, delivering results. -Typical projects include large-scale commercial properties, office spaces, and mixed-use developments. -Adapts to market changes, ensuring strategies stay relevant in an evolving industry. -Known for a forward-thinking approach, integrating innovative designs and efficient operations into every project. -With a global perspective, manages properties in key markets worldwide.

Sector Specialisms