Industrial Automation Solutions & Services Specialist

Overview

Drive sales and deliver technical support for automation products and services.

Key Responsibilities

• technical support
• product demo
• quotation prep
• customer training
• sales reporting
• lead management

Tasks

-Work with sales to establish joint strategies and activities -Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51% -Actively participate in appropriate industry groups -Properly prepare for sales calls, customers events, etc. -Provide expert knowledge to Inside Sales to facilitate quoting, order entry, and order expediting -Develop sales strategies, promotions, programs, and plans for sales growth -Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery -Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems -Follow up on all business leads assigned by management, marketing, technical department, or supplier partners -Ascertain customer needs by customer visits, phone, and other means of research (internet, etc.) -Mentor, train, and coach other Automation specialists. May act as a Team Lead -Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities -Describe or demonstrate product to customers -Establish relationships with sales and customers to better understand sales potential -Work with prospective customers to move projects through the sales cycle to conclusion -Develop annual performance goals, objectives, and sales action plans -Prepare periodic sales funnel, weekly sales reports, etc. -Create and present technical and commercial training for internal and external customers -Meet or exceed sales goals of assigned technology offer -Acquire, use, and continuously develop personal technical knowledge

Requirements

• 5+ years
• bachelor's
• electrical
• excel
• mentor
• driver's license

What You Bring

-5+ years of equivalent experience -Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations -Up to 10 pounds - Occasionally – up to 20% -4 Year / Bachelor's Degree - Preferred -Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility -Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Frequently – 21% to 50% -Handles or works with potentially dangerous equipment - None -Electrical distribution industry or related experience required -Up to 25 pounds - None -Travels to offsite locations - Frequently – 21% to 50% -Ability to write reports, business correspondence, and procedure manuals -Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50% -Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51% -Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20% -Ability to mentor, train, and coach peers -Valid Driver’s License -High School or GED - Required -Intermediate/advanced computer skills, specifically with Excel/Outlook/Word -Sit: Must be able to remain in a stationary position - Frequently – 21% to 50% -Up to 50 pounds - None -Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel -Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20% -Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public

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Benefits

-Paid vacation and sick time -Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. -Health & Wellness Programs -Short-Term and Long-Term Disability Insurance -Professional Training & Development Programs -Commuter Transit Benefits -Career Advancement Opportunities – We like to promote from within -Paid company holidays plus flexible personal days per year -401K with Employer Match -Tuition Reimbursement -Medical, Dental, and Vision Insurance -Life Insurance -Flexible Spending Accounts -Employee Discount Programs

About Rexel Usa

-A leading distributor of electrical products and services across North America. -Operates through a wide network of branches, supporting industries such as energy, industrial, and residential sectors. -Plays a crucial role in powering smart solutions for buildings and infrastructure, enhancing both energy efficiency and sustainability. -Offers tailored solutions for key markets such as industrial automation, energy management, and the residential space. -Has a strong foundation of innovation and has developed partnerships with global suppliers to enhance its product offering. -Is involved in key projects across energy, infrastructure, and commercial spaces, helping to drive modern electrical solutions in various sectors. -Is constantly evolving, with a focus on advancing technology and digital solutions for customers, ensuring operational efficiency and smarter energy use.

Sector Specialisms