User Community Manager at Trimble Inc. in Westminster, CO | USD92,750-122,960 | Kablio
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User Community Manager
Trimble Inc.
Trimble offers advanced positioning, automation, and data solutions for industries worldwide.
Manages and expands user community, gathers feedback, and integrates insights into product development.
8 days ago ago
$92,750 - $122,960
Junior (1-3 years)
Full Time
Westminster, CO
Office Full-Time
Company Size
11,600 Employees
Service Specialisms
Construction
Geospatial
Agriculture
Transportation and Logistics
Telecommunications
Asset Tracking
Mapping
Utilities
+12 more
Sector Specialisms
Construction
Geospatial
Engineering and Construction
Field Solutions
Mobile Solutions
Advanced Devices
Transportation and Logistics
Field Service Management
+18 more
Role
Description
feedback analysis
user testing
team collaboration
engagement optimization
community management
feedback reporting
Analyze customer feedback and translate findings into actionable insights for product development.
Facilitate gathering user feedback on ideas, prototypes, and Alpha/Beta versions of products.
Collaborate with cross-functional teams including product management, engineering, and other UX teams.
Identify opportunities to improve the user engagement program.
Collaborate with the Connect product team to manage and grow the Connect Labs community, along with 1-2 other user communities.
Communicate survey results and feedback to community members, fostering transparency and trust.
Requirements
community management
ux research
aeco
trimble
data analysis
communication
Proven experience in community management or a related field.
2-3 years of experience in user experience, research, customer engagement, or a related field
Experience with tools for research and feedback collection.
Experience in the AECO (Architecture, Engineering, Construction, and Operations) industry or related fields.
Familiarity with various research methodologies, including surveys and usability testing.
Excellent communication, interpersonal, and collaboration skills.
Experience with the Trimble ecosystem.
Ability to analyze complex data and present findings clearly and concisely.
Strong understanding of user experience (UX) principles and user-centered design.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
Founded in 1978
Company Established
Trimble's origins as a provider of high-precision positioning solutions for the GPS market.
Offers integrated solutions across construction, agriculture, and transportation.
Cutting-edge technology streamlines workflows and improves efficiency.
Provides both hardware and software solutions, focusing on automation, geospatial data, and real-time analytics.
Notable projects include smart city infrastructure, autonomous vehicles, and precision farming systems.
Played a key role in developing GPS technology and transforming resource management.
Solutions help achieve higher productivity, safety, and sustainability.
Culture + Values
Create a welcoming environment where everyone can be themselves and grow together.
Encourage intentional growth and humility.
Foster innovation through curiosity and problem-solving.
Environment + Sustainability
1.5°C Alignment
Science-Based Targets
Approved SBTi in 2022 to limit global warming to 1.5 degrees Celsius, in line with the Paris Agreement.
50% Reduction
Scope 1 & 2 Emissions
Target to reduce absolute Scope 1 and 2 greenhouse gas emissions by 50% from a 2019 baseline by 2030.
50% Reduction
Scope 3 Emissions
Aim to cut absolute Scope 3 greenhouse gas emissions by 50% from 2019 levels by 2030, covering fuel, energy, and transportation activities.
100% Renewables
Electricity Source
Commitment to sourcing 100% of electricity from renewable sources annually by 2025.
Operate LEED-gold & silver-certified buildings (Westminster, Colorado) and BREEAM-certified offices (Espoo, Finland) featuring solar panels, rainwater harvesting, EV charging, and heat-pump systems.
Inclusion & Diversity
30%
Female Representation
Percentage of employees globally who are female.
35%
Diverse Hiring
Percentage of new hires in the US in 2022 that were BIPOC.
327
Internship Diversity
Number of interns hired globally in 2023, with over half being women or people of color.
$880K
DEI Philanthropy
Invested in diversity, equity, and inclusion-related initiatives since 2021, toward a $1 million goal by 2025.
Female representation increased by 2.5 percentage points since 2019.
Articles
Trimble Careers — sales engineering & presales roles advice
Experiences with Trimble Business Center (grading & paving)
Rant on Trimble repair costs and right-to-repair issues
Critique of SketchUp subscription model under Trimble
Trimble hiring software developer (June 2024)