Instructional Designer

Overview

Design and deliver performance‑based training for ISO New England’s electricity stakeholders.

Key Responsibilities

• instructional design
• agile development
• project management
• tech trends
• standards development
• needs analysis

Tasks

-Lead the design and development of engaging, performance-based training solutions across multiple formats (eLearning, video, ILT, webinars, job aids, tooltips, and more). -Apply adult learning principles and agile development methods to create products that meet learners in the flow of work. -Manage complex, multi-product training projects end-to-end, balancing scope, timeline, and quality while modeling effective project management practices. -Stay current on instructional technology and learning science trends, introducing new methods and tools where appropriate. -Contribute to evolving departmental standards, tools, and processes to increase quality, efficiency, and consistency across projects. -Partner with content contributors and business partners to analyze needs, define clear learning objectives, and ensure training aligns with ISO’s goals and regulatory requirements. -Facilitate or support delivery of live training (in-person and virtual) as needed, ensuring sessions are interactive and impactful.

Requirements

• articulate
• adobe
• camtasia
• sharepoint
• cornerstone
• project management

What You Bring

-Proficiency with authoring and creative tools (e.g., Articulate 360, Adobe Creative Cloud, Camtasia, PowerPoint) and collaboration platforms (SharePoint, Asana, LMS/CMS). -Experience publishing and managing content in enterprise-level learning platforms (Cornerstone, Appinium, or similar). -Demonstrated ability to mentor peers, improve team practices, and contribute to a culture of continuous improvement. -Excellent communication and facilitation skills, with the ability to engage diverse audiences and influence content contributors and business partners. -Proven expertise in applying adult learning principles, action mapping, and performance-based design strategies. -6+ years of experience designing and delivering learning solutions with measurable impact, ideally in a technical or regulated environment. -Strong track record of managing multiple complex projects simultaneously and delivering on time. -Bachelor’s degree in instructional design, education, communications, technical field, or related discipline; Master’s degree or professional certifications a plus.

People Also Searched For

Benefits

-Relocation Assistance -Hybrid work schedule with 2 days/week onsite -Base salary plus performance bonus program, professional development and tuition reimbursement, enhanced 401k and financial planning, wellness programs with onsite gym, onsite café with free coffee, flexible work hours, access to business networks & more, all in a stable and supportive work environment!

About Iso New England Inc.

-Born in 1997 from the New England Power Pool, the company was created to bring competition and reliability to a fragmented electric market. -As a non‑profit ISO/RTO, it oversees minute‑by‑minute dispatch of around 32 GW of generation and 9,000 miles of transmission across six states. -It operates competitive wholesale electricity markets, with about $6 billion in annual transactions and multi‑year capacity auctions. -The organization plans a decade ahead, running detailed power system studies to ensure generation, transmission, and imports meet future demand. -Typical projects include capacity markets, grid planning analyses, and managing the integration of clean energy and imports from Canada. -A standout fact: it balances natural gas, nuclear, renewables, and import power every minute to serve some 15 million customers. -Its financials show revenues over $116 million and expenses around $105 million, covering core operations, reliability, and scheduling services.

Sector Specialisms

Visa Sponsorship

-no visa sponsorship will be provided (e.g., h‑1b, f‑1/cpt/opt, o‑1, e‑3, tn, j, etc.).

Security Clearance

-pre‑employment substance abuse testing required as part of a drug‑free workplace.