Facility Manager III

Overview

Manage and optimize operations, finances, and maintenance of client facilities.

Key Responsibilities

• budget management
• contract management
• maintenance planning
• work orders
• client liaison
• performance monitoring

Tasks

-Evaluate tenant requests and demonstrate expertise by recommending cost saving or otherwise more beneficial alternatives. -Meet annual targets as per contractual performance indicator. -Builds strong relationships with end users and is a trusted partner with the assigned line of business/client. -Monitor service level request from clients and ensure that they are within the scope of the contract; prepare service level change orders as required. -Is the single point of contact for a portfolio of properties and all facility related requests. -Approve service contracts up to authority level. -Meet all service level performance indicators. -Monitor sub-contractor performance. -Using financial reports, perform monthly budget, analyse and re-forecast allocations as necessary. -Monitor results of various contract service performance indicators and develop action plan for deviations. -Perform simple cost benefit analysis. -Effectively manages escalations with a sense of urgency congruent with client expectations. -Prepare strategic analysis of properties considering financial indicators, market analysis and long-term project plans. -Prepare tender documents for RFP, tender and analyse bids -Ensure compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, building code and health and safety issues by applying cursory knowledge of legislation related to these areas. -Develop and maintain complex preventative and corrective maintenance schedules; perform all maintenance to ensure asset integrity and value of all building systems and architectural components. -Perform annual inspection of all sites and evaluate the condition of all building components. -Derive a project plan for future maintenance activities and input into Capital Planning. -Manages customer relationships and provides proactive communications. -Supervise Team Member(s) including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise facility managers. -Responsible for the development of budgets (O&M, Transaction {rents etc.} and capital project expenditures) and be able to defend the logic to superiors and clients. -Negotiate best possible terms and prepare contract documents. -Coordinates with third parties, internal concerned parties, and client concerned parties to ensure that solutions are holistic, timely, cost effective and relevant to end user needs. -Liaison with Client and Tenant on day-to-day facility management activities. -Responds to incidents and ensure timely resolution of facility requests with insightful & proactive communication with concerned parties. -Manage all aspects of facility requests including oversight and monitoring of all work orders, escalations, preventative maintenance activities, incidents and small projects. -Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility. -Manages facilities with square footage of 500,000 square feet.

Requirements

• property manager
• facility manager
• facility admin
• property administrator
• hvac
• negotiation

What You Bring

-Excellent at planning and organising. -Certified Property Manager through Institute of Real Estate Management. -Properties generally have single tenants with simple building operations component e.g. HVAC system, life safety system etc. -Strong technical knowledge. -Certified Facility Manager through International Facility Management Association (IFMA). -Strong computer skills. -Strong negotiation skills. -Five to ten years’ experience in a property/facility management environment. -Ability to multitask and meet strict deadlines under pressure. -Excellent business management/development skills. -Knowledge of building standards and requirements. -Excellent communication and relationship management skills. -Ability to work in a high touch environment with high client expectations. -Excellent people management skills. -Strong analytical and problem-solving skills. -Superior communication and facilitation skills required to advise and influence client. -Provides a “white glove” service level and experience for a portfolio of properties with a high touch need. -Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI). -Real Property Administrator through Building Owners and Managers Institute (BOMI). -Strong customer focus.

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About Bgis

-Founded with a focus on providing top-tier facility management services across North America. -Specializes in integrated solutions that enhance efficiency, sustainability, and performance of assets. -Works with various sectors, including commercial, industrial, and government infrastructure. -Provides services ranging from facility management to energy optimization and project management. -Offers a range of solutions, from technical services to space planning and design. -Operates across key markets in Canada, the United States, and abroad, with a growing global presence.

Sector Specialisms