Gallery Host

Overview

Guest service host handling check‑ins, beverage prep, meeting setup and issue resolution.

Key Responsibilities

• check‑in
• cashiering
• upselling
• guest services
• meeting setup
• food prep

Tasks

-Follow all safety procedures while working. -Assist guests with check-in and check-out processes. -Prepare, set up, stock, take down, clean and provide quality beverages and food products, adhering to all recipe and presentation standards. -Follow the hotel’s rate structures, discounts and sell/upsell strategies. -Performs cashiering tasks like bill/invoice settlement, posting charges, adjustments, etc. -Inform guests of hotel services, features and room amenities. -Coordinate all guest requests. -Set up and break down meeting space. -Welcome the guest by name whenever possible. -Report any items in need of repair. -Know and carry out specified duties in response to fire alarm, guest medical emergency and security threats. -Prepare food for meetings/events. -Cancel room reservations according to policy.

Requirements

• problem solving
• positive
• fast‑paced
• innovative

What You Bring

-Be effective and innovative in handling and solving problems in the workplace. -Remain positive and helpful while working in a fast-paced environment.

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About Kolter Hospitality

-Launched by managing four select‑service hotels in South Florida. -Struck strategic partnerships with major hotel brands like Hyatt, Hilton, and Westin for flagship property acquisitions. -Typical deals involve full‑service and select‑service hotels from beachfront suites to airport‑adjacent properties. -Specializes in developing and managing branded and boutique hotels through bespoke development and acquisition. -Standout moves include opening The Westin Sarasota with rooftop pool/bar and acquiring unique oceanfront suites in Miami.

Sector Specialisms