Specialty Services Branch Manager

Overview

Lead specialty services operations, drive growth, manage teams, and ensure profitability.

Key Responsibilities

• route optimization
• inventory control
• budget management
• risk analysis
• customer audits
• team training

Tasks

-Operational Excellence: Lead the daily logistics and execution of all service routes, including route optimization, daily inventory control (supplies, chemicals, PPE, vehicles), and daily account functions (audits, equipment reconciliation, etc.). -Customer Relations: Conduct 100% of quarterly customer contacts and audits, ensuring high customer satisfaction and quality standards. -Financial & Risk Management: Manage project budgets, anticipate workflow and work demand, and analyze and overcome program risks. Ensure the accuracy and timeliness of daily invoices. -Growth & Sales: Actively manage and execute a business plan to renew, expand, and develop the route business. Focus on account up-sale improvement with new products and services to ensure a strong, recurring revenue stream. Accountable for achieving sales and margin goals. -Team Leadership: Hire, train, develop, and coach all service and route technicians, including performance monitoring, certification, and daily compliance. Promote a culture of safety and empowered, self-directed teamwork.

Requirements

• hsa
• fsa
• analytical
• customer service
• bachelor's
• revenue management

What You Bring

-HSA and FSA programs -Analytical Skills: Must be able to interpret reports and performance tracking mechanisms, analyze sales opportunities, and develop route structure based on new accounts and expansion. -Skills: Must possess a clean driving record, exceptional customer service and communication skills, and the ability to work ethically and independently with high energy and an ability to multitask. -Mobility: Willingness to travel locally 70% in the field to manage operations, coach teams, and maintain customer relations. -Experience: Bachelor’s Degree or equivalent managerial experience. -Entrepreneurial Operator: Demonstrated experience managing operations across different lines of business with a strong understanding of revenue management and business growth strategies.

People Also Searched For

Benefits

-Pay on Demand + Cash Back rewards program -Free Mental Health and Financial Assistance Programs -401(k) - We Match -Classes to learn English or Spanish -Free Online Classes for professional and personal development available to ALL employees -PTO - Vacation, Sick Time, 9 Major Holidays, 2 Floating Holidays, and 1 Volunteer day to go serve your community!! -Career Advancement -Medical, Dental, and Vision Benefits -Life, Accident, and Disability Insurance

About The Budd Group

-Committed to excellence in facilities management with a strong reputation built over the years. -Specializes in cleaning, landscaping, and maintenance to ensure facilities are well-maintained and presentable. -Serves diverse sectors including commercial, industrial, residential, and government, adapting to unique needs. -Growth driven by customer satisfaction and operational efficiency, making them a trusted partner for organizations. -Incorporates sustainable practices and advanced technologies for better outcomes, going beyond standard maintenance. -Known for scaling services while maintaining high standards, standing out in the industry.

Sector Specialisms