Tour storage spaces and assist customers throughout the rental process
Provide excellent customer service during every customer interaction
Ensure the property is clean, safe & well-maintained (i.e. Cleaning tasks throughout the facility such as sweeping, dusting, mopping, trash pickup, changing light bulbs, pulling weeds & ensuring all aspects of the facility are in working order)
Timely email & phone correspondence
Support Store Manager in operations of a self storage facility
Handle customer accounts including delinquency calls
Manage daily deposits & cash counts
Support Store Manager to meet monthly budget, occupancy & rental goals
Requirements
microsoft office
googlesheets
driver's license
communication
teamwork
problem solving
Great listening skills & ability to take direction
Ability to work weekends and/or holidays
Strong attention to detail & problem-solving skills
Valid driver's license & personal vehicle
Knowledge of computer functions & mobile applications (i.e. Microsoft Office, Outlook, Gmail, GoogleSheets, Search Engines, App Store)