Community Association Manager

Description

• Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
• Oversee the AP process in accordance with Associa home office processes and procedures.
• Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
• Attend Board meetings per the management agreement and community events as needed.
• Responsible for maintenance of C3 data base, including updating resident information.
• Monitor corporate and client delinquency rates and collections process for account portfolio.
• Responsible for oversight of Associa staff as contract provides.
• Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Prepare Board packages according to established time frames.
• Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
• Maintain unit and contract files relating to the operations of the Association.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
• Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
• Ensure Board of Directors is aware of legal actions involving the Association.
• Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary.

Requirements

• Knowledge of conflict resolution techniques at a proficient level.
• Professional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Time management and time critical prioritization skills.
• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
• 1 – 3 years of Community Association experience
• Self-motivated, proactive, detail oriented and a team player.
• Bachelor’s Degree Preferred
• Associates Degree Required

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance