Field Supt EI

Overview

Supervises field service and repair of elevators/escalators, ensuring quality, safety, and customer satisfaction.

Key Responsibilities

• tool evaluation
• project audit
• preventive maintenance
• quality assurance
• manpower planning
• route management

Tasks

-Integrity and Trust: Foster honest, ethical relationships. -Maintain and manage pro-active relationships with local IUEC business agent. -Evaluate and initiate requests for tooling where such tooling would support productivity improvement. -Implement EEO/AA requirement consistent with Area and/or State and Federal requirements. -Support sales staff in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints. This specific position may include a sales role depending on the candidate. -Manage ongoing program of project audit so as to assure conformance of performance standards of quality, completeness and safety. -Create Value for the Customer: Deliver innovative, reliable solutions. -Advise Area management of competitor activity as related to pricing, performance and manpower -Ensure that maintenance meets Area and Company quality standards and meets all contract requirements. -Implement customer and Company requirements for quality, performance reliability and passenger safety for each project under his/her supervision. -Develop and implement program of manpower selection, training and performance appraisal essential to productivity and quality improvement objectives. -Develop spirit of teamwork and dedication to quality improvement among all employees. -Implement route management strategy in support of ensuring uniform application of preventive maintenance procedures while controlling manpower to minimum level. -Safety: Uphold the highest safety standards for all.

Requirements

• elevator
• escalator
• high school
• 3-5 years
• lead mechanic
• training

What You Bring

-The Field Superintendent must have the necessary skills and experience to interpret customer concerns then mobilize the necessary internal resources in a way that customer satisfaction is assured while cost and Human Resources disruption is minimized. The field Superintendent must be able to make sound judgments as related to motivation, training and work assignments for all employees within his/her responsibility, while, at the same time, adjusting manpower to a minimum level and meeting and/or exceeding customer requirements. -Requires a working knowledge of elevators and escalators to manage and direct field personnel to meet Area goals. Must have ability to communicate -Must be able to teach the hourly employees the Company's methods of quality, productivity and safety. He/she must be able to persuade the hourly field to follow practices and procedures that will foster teamwork and improve quality and productivity. -Must have a minimum high school education. Minimum three to five years’ experience in installation and service of elevators/escalators. Minimum of one year as lead mechanic to demonstrate leadership ability. -Minimum work experience required including any specific job related experience and years of experience, which would serve as acceptable pre-requisites.

People Also Searched For

Benefits

-Tuition Reimbursement - Eligible after 6 months of service. -3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays. -Competitive Medical, Dental and Vision Plans - Effective from first day of hire. -A wide range of development opportunities to boost your professional and leadership growth. -Fully vested 401k match, up to 7% of total eligible compensation. -Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.

About Schindler Elevator Corporation (U.S.)

-A global leader in the design, manufacturing, and servicing of elevators, escalators, and related mobility solutions. -Serves a diverse range of industries, providing solutions for buildings, infrastructure, transport, and more. -Well-known for cutting-edge technology in mobility solutions, offering energy-efficient and sustainable products. -Typical projects include large-scale commercial buildings, residential complexes, and transport hubs like airports and metro stations. -Involved in major infrastructure projects, ensuring safety and reliability in vertical transport. -Focuses on customer-centric services, including maintenance and modernization offerings. -A trusted partner in delivering mobility solutions that keep people moving across cities and countries worldwide.

Sector Specialisms