Senior / Total Rewards Manager

Overview

Design and manage compensation, benefits and recognition programs to attract and retain talent.

Key Responsibilities

• compensation design
• benefits management
• compliance
• salary benchmarking
• data reporting
• recognition programs

Tasks

-Develop and maintain salary structures, pay bands, and performance-linked incentive schemes. -Ensure compliance with local labor laws, tax regulations, and reporting requirements. -Review, implement, and manage employee benefits programs to enhance employee well-being and engagement. -Partner with Finance and senior leadership to manage the total compensation budget and conduct cost-effectiveness reviews. -Provide guidance and education to managers and employees on pay philosophy and benefits offerings. -Partner with HR Business Partners and line leaders on compensation decisions, offers, and workforce planning. -Ensure the company’s total rewards package remains competitive and aligned with business strategy, employee value proposition, and market practices. -Establish and communicate C&B policies, guidelines, and governance processes. -Lead the design and management of total compensation programs including base pay, variable pay (bonus, incentives, sales commission), benefits, and recognition programs. -Deliver data-driven insights and recommendations on pay competitiveness, workforce costs, and total rewards effectiveness. -Lead the annual salary review and bonus cycle, ensuring fairness, transparency, and compliance with budgets. -Monitor benefits utilization and assess program effectiveness. -Partner with business leaders to integrate recognition into daily management practices and employee engagement initiatives. -Measure the effectiveness of recognition programs through employee feedback, participation rates, and retention data. -Conduct regular job evaluations, salary benchmarking, and market competitiveness analyses. -Design, implement, and oversee employee recognition programs that reinforce the organization’s values, culture, and performance goals. -Negotiate with vendors (e.g. insurance providers, brokers, wellness providers) in accordance with the organisation’s procurement policies and procedures to optimize offerings and costs. -Develop frameworks for both monetary recognition (spot bonuses, gift vouchers, performance awards) and non-monetary recognition (public acknowledgment, service awards, peer-to-peer recognition platforms). -Act as the subject matter expert on compensation and benefits for the organization. -Prepare dashboards and reports for HR leadership, senior management and the Board. -Continuously improve recognition practices by aligning them with evolving workforce expectations, digital platforms, and generational preferences.

Requirements

• hris
• power bi
• advanced excel
• compensation
• stakeholder management
• bachelor's

What You Bring

-Strategic thinking with a strong business and financial acumen. -7–10 years (for Senior role) of relevant experience in compensation and benefits, with at least 3–5 years in a managerial capacity or leadership role. Demonstrated experience managing total compensation frameworks and budgets. -Excellent communication, negotiation, and stakeholder management skills. -Collaborative, adaptable, and able to thrive in a dynamic business environment. -Proficiency in HRIS, Excel (advanced level), and data analytics tools (e.g. Microsoft Power BI). -Ability to manage sensitive and confidential information with discretion. -Proficient in conducting compensation analysis and HR analytics. -Bachelor’s degree in Human Resources, Business Administration, Finance, Economics, or related field. -Familiarity with local labor laws and regulatory compliance in compensation and benefits. -Strong problem-solving and decision-making skills. -Experience in HR systems (HRIS, payroll, analytics tools) and data reporting. -Strong knowledge of compensation design methodologies, job evaluation, salary benchmarking, and market surveys. -Proven track record in managing compensation structures, incentive schemes, and benefits administration. -Strong analytical and numerical skills, with ability to interpret data and provide actionable insights. -High attention to detail and accuracy. -Good understanding of employee benefits programs and vendor management.

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About Em Services Pte Ltd

-Founded in 1988 as a JV between HDB and Keppel Land, EM Services began its journey managing public housing estates. -Over the decades it expanded into a leading township manager, handling hundreds of thousands of residential, retail, market stalls, and parking lots. -Its integrated services span property management, engineering works (lifts, M&E, playgrounds), contracts & project management, real estate solutions, and student accommodation. -Major contracts include large-scale estate maintenance, cyclical upgrades, township-wide improvement works, and smart-ECO community projects. -Its engineering arm delivers critical mechanical, electrical, and lift services, while its real estate unit oversees leasing, sales, and student housing across residential and industrial properties. -It runs a 24/7 ISO-certified call centre to support estate operations, blending on-site services with tech-enabled responsiveness. -It holds significant recognition—e.g., multiple “Singapore’s Best Employers” listings—and continues to pioneer community-centric infrastructure, like tensile pavilion projects in public parks.

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