
Tenant Services Coordinator
Lincoln Property Company
The Role
Overview
Coordinate tenant services, admin, accounting, and liaison duties for property management.
Key Responsibilities
- yardi coding
- cash flow
- rent processing
- insurance tracking
- client reporting
- inventory management
Tasks
As a Tenant Services Coordinator, you will work in tandem with property leadership and others as applicable to meet the tenant service needs of the building. Including but not limited to administrative support of the building management office, lease administration, reporting, filing, general accounting, and maintenance of office supply inventory. This role is instrumental in ensuring members of the building management team are responsive to tenants and ownership. -Ensure overall high-quality customer service for tenants, including work orders and tenant requests: ensure tenant problems and concerns have been addressed by other members of the team in a timely and satisfactory manner. -Promote rapport with tenants, visitors and building staff through professional, courteous, and helpful engagement -Maintain lease, vendor and building files. Create new files as needed. -Code invoices, setup vendors in Yardi payable systems -Ensure proper multi-tenant floor signage for all building common areas -Resolve vendor calls or issues regarding payment of invoice -Draft necessary letters, memos, and other communication for Property Management approval -Maintain and update emergency and tenant contact lists -Open, stamp, distribute mail -Prepare weekly Cash Flow Report, in addition to monthly closing reports for accounts payable and accounts receivable -Mail out checks to vendors for payment as needed -Help coordinate building events as required (I.e., Fire drills, tenant appreciation, holiday lunches ect.) -Deposit, track and enter rent payments (Skyline) -Update spreadsheets regarding certificates of insurance for tenants, vendors and contractors, track expiration dates and coverage for all. -Assist in all general office duties involved in maintaining service to the tenants and ownership -Assist property management team with preparation of monthly client reports -Manage inventory of office supplies- order building and office supplies as needed.
Requirements
- microsoft office
- accounting
- 2 yrs
- degree
- customer service
- in-office
What You Bring
This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position. All job offers are contingent on completion of a background check and proof of eligibility to work in the United States. -Detail oriented, strong interpersonal, organizational, and typing skills -Proficient in Microsoft Office Suite (Excel, PPT, Word and Outlook) -Ability to multi-task, prioritize and be self sufficient -Understanding of basic accounting preferred -At least two years of relevant experience. Two to four year degree preferred. -Must be customer orientated, professional and courteous with an excellent phone etiquette
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Benefits
-Program building access cards
The Company
About Lincoln Property Company
-The company operates in a variety of markets including residential, commercial, and mixed-use developments. -With a strong portfolio of properties across the United States, Lincoln Property Company continues to expand globally. -Notable for its ability to seamlessly integrate development, investment, and management within a single entity. -Lincoln's vast experience enables them to execute projects of all scales, from urban high-rises to suburban residential communities. -The company has made a name for itself in the luxury residential sector, with properties offering premium amenities and modern designs. -In addition to traditional real estate sectors, Lincoln also specializes in land acquisition, commercial leasing, and property rehabilitation. -Known for a dynamic approach to project financing, they have a reputation for executing complex real estate transactions. -The company's vast geographical reach allows them to tackle diverse markets, adapting to the unique needs of each region.
Sector Specialisms
Office
Industrial
Retail
Data Center
Telecom
Colocation
Security Clearance
-offers contingent on completion of a background check and proof of eligibility to work in the united states.
