L&D Coordinator

Description

• Promote training opportunities and communicate schedules and logistics to employees.
• Add new content provided by Instructional Designers to the appropriate curriculum and assign based on specified target audience.
• Oversee the daily operations of the LMS, including user management, learning assignments, and content updates.
• Provide technical support to users, addressing issues related to access, functionality and content.
• Maintain training records, attendance logs, and feedback forms to track participation and effectiveness.
• Work closely with Learning and Development Specialists to schedule instructor-led training.
• Organize training sessions, materials preparation, and participant communication.
• Administer evaluation checklists, monitor completion and provide reporting on progress/completion.
• Assist in evaluating training effectiveness, user engagement and course completion through surveys and feedback collection.
• Provide administrative support during training sessions, such as facilitating sign-ins and distributing materials.
• Meet regularly with new employees to track training progress, provide support and guidance during the initial weeks and serve as point of contact for any questions or concerns that arise during the onboarding process.
• Coordinate orientation sessions, including scheduling dates, times and locations.
• Lead or facilitate orientation sessions, making sure to engage new employees and encourage participation.

Requirements

• Proficiency in Microsoft Office Suite and familiarity with Learning Management Systems (LMS).
• Strong belief in the value of teamwork and collaboration.
• Must be able to adjust schedule as needed to ensure appropriate levels of support.
• Detail-oriented with strong problem-solving skills.
• Experience in training coordination or a related administrative role.
• Strong project management, analytical, and critical thinking skills.
• Willingness to embrace feedback and continuously improve.
• Knowledge of adult learning principles.
• Intermediate level experience in coordinating learning and development programs.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.
• Experience with e-learning tools and technologies.
• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.

Benefits

• Lots of paid time off (19+ days!) – we value your life outside of work.
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Mental health resources, such as counseling, are available to our team members
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more!
• Remote opportunity, supporting a group of properties which may be in different US time zones.
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!

Training + Development

Interview process

Visa Sponsorship

Security clearance