Workplace Experience Receptionist

Overview

Manage front‑desk, visitor services and workplace coordination for a CBRE office.

Key Responsibilities

• facility management
• issue reporting
• desk booking
• employee onboarding
• visitor registration
• reception upkeep

Tasks

-Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day -Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. -Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc.Requests building and/or equipment services as needed. -Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering – workflow assistance and welcoming procedures and first day orientation management. -Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking -Maintains neat appearance reception area, conference rooms café and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition.Arranges equipment service as needed.

Requirements

• facilities management
• advanced communication
• 1-2 years
• problem solving
• customer service

What You Bring

-Experience in facilities management and/or dealing with suppliers/contractors beneficial. -Full JD can be provided upon application. -Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. -A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. -Ability to solve problems and deal with a variety of options in complex situations.

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About Cbre

-Specializes in property leasing, investment management, and advisory services across global markets. -Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors. -Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks. -Known for its innovative use of technology and data to drive real estate decisions. -Operates across various sectors, with significant expertise in healthcare, retail, and logistics. -Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.

Sector Specialisms