
Community Manager - Greenbrier Senior
Franklin Group
The Role
Overview
Manage day-to-day operations, finances, leasing and staff for an affordable housing community.
Key Responsibilities
- report analysis
- policy compliance
- budget management
- invoice processing
- safety compliance
- property inspection
Tasks
-Responsible for generating and analyzing various reports, i.e., Leasing Trends, Financial Performance and Projections and Occupancy Verifications. -Responsible for the thorough knowledge, implementation and enforcement of all policies and procedures of the Company ensuring that all personnel in all departments are operating within those regulations. -Responsible for reporting any unusual extraordinary circumstances regarding the residents or the community. -Operating the community within the financial guidelines and approved budget. -Direct supervision of the office staff and maintenance supervisor. Indirect supervision of maintenance operations including maintenance technicians, grounds and housekeeping. -Responsible for the inventory and ordering of all necessary administrative supplies and equipment for the office staff. -Responsible for the leasing of the community through supervision of the office and leasing personnel ensuring that all sales techniques and methods required by the company are being used effectively and in a professional manner. -Responsible for ensuring a professional appearance and behavior at all times for self and community team members. -Approve and submit all invoices for payment through Nexus. -Responsible for ensuring that all personnel in all departments operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times. -Ensure rents are collected when due, and monies are posted in a timely manner. Issue 5-day notices (Pay or Quits) and evictions. -Responsible for implementing, designing and maintaining a resident retention program, i.e., resident referral program or social activities. -Responsible for the interviewing, hiring and on-boarding all community team members. Order maintenance uniforms and ID badges. -Perform physical inspections of the community and verify condition of vacant apartments. Coordinate with maintenance staff to ensure timely recondition of apartments after move-out. -Responsible for ensuring that all personnel respond to resident requests or complaints in a timely, efficient and courteous manner.
Requirements
- weekend work
- fair housing
What You Bring
-Required to work one weekend a month. Preferably the first weekend of the month. -Knowledge of Fair Housing Laws.
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The Company
About Franklin Group
-Supported by veteran leadership, its development arm has completed over 40 communities—spanning luxury, affordable, and senior living projects across multiple East-Coast states. -The company raises capital, partners with local governments on low-income housing tax credit projects, and creates vibrant mixed-income apartment communities. -Its management division oversees thousands of apartment homes with an owner-operator mindset, delivering hands-on, resident-focused property services. -Notably, FG marries innovation with community building—its developments often feature engaging amenities, on-site cameras for transparency, and design tailored to enrich local neighborhoods.
Sector Specialisms
Luxury Residential
Senior Housing
Affordable Housing
Multifamily Rental Residences
