Oversee marketing outreach to include interacting with neighborhood groups and community organizations.
Oversee vendor/contractor relations.
Monitor effective cost control procedures to insure budget compliance.
Develop, plan and implement the budget to control the overall financial performance of the property.
Ensure timely rent collections, rent postings, bank deposits and laundry revenue collections.
Handle record keeping and reporting responsibilities.
Timely handle late notices and evictions on delinquent rents as required. Maintain a minimum collection rate of 95%.
Oversee and maintain all new lease and lease renewal practices to include the resident selection and approval process.
Hire, train, and oversee entire staff.
Oversee maintenance department, customer service and resident relations.
Requirements
customer service
3+ years
property management
multi-family
financial ops
staff supervision
Must have excellent customer service skills and the ability to develop a rapport with the residents and community staff.
Must have at least 3 years of property management experience, which includes responsibility for financial and operational results, sales, marketing and staff supervision. Multi-Family Residential property management experience is a must.