Business Applications Analyst

Overview

Analyze business needs, manage system changes, and provide application support.

Key Responsibilities

• incident management
• system availability
• sdlc support
• change management
• stakeholder engagement
• kpi monitoring

Tasks

-Investigate incidents and manage problem resolution -Support local user expert networks -Coordinate delivery processes in line with standards and quality frameworks -Ensure systems are available and functioning effectively for customer use -Develop and document learning programs for assigned applications -Engage stakeholders to ensure solutions are well-designed and implemented -Analyse business problems and gather requirements for approved application changes -Foster a culture of learning and continuous development within the team -Coordinate delivery planning and manage risks associated with software releases -Provide subject matter expertise to projects and stakeholder initiatives -Monitor KPIs and identify opportunities for improvement -Ensure compliance with legislation, corporate policies, and ethical standards -Liaise with service providers to ensure optimal design and outcomes -Support the transition of new services into the Corporate Systems portfolio -Support the full Software Development Life Cycle (SDLC) -Assist with application lifecycle management and security role development -Contribute to process improvement and manage change/release activities

Requirements

• aws
• sdlc
• it degree
• problem solving
• itil 4
• low-code

What You Bring

-Highly experienced with cloud-based systems and working in the AWS environment (certification preferred) -Strong experience across SDLC and stakeholder engagement -Degree in IT-related field or significant relevant experience -Strong analytical, problem-solving, and decision-making abilities -Adaptable, proactive, and collaborative team contributor -Proficient in requirements gathering, design review, and testing -Skilled in incident/problem management, change & release processes -Experience with low code/no code system support and development -ITIL 4 Foundation (BA Foundation certified is desirable) -Advanced MS Office skills -Skilled at working with SAFe Agile delivery

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Benefits

-An additional 2 well-being days each year -Purchase additional leave of up to 12 weeks -Access to long service leave pro rata after 3 years of service -Real flexibility with options to work from home, flexible work hours -Generous co-contribution superannuation scheme, which offers up to 16%. This includes an 12% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution

About Water Corporation

-With roots dating back to 1996, this state‑owned utility has evolved from the Water Authority into the backbone of WA’s water life. -Boasting projects like the new Victoria Dam (built 1990–91 using fly‑ash RCC) and Aboriginal community upgrades, its engineering legacy is vast. -Financed through customer revenue, most surplus funds are channeled back to the government or reinvested in projects. -Its asset footprint spans dams, desalination plants, groundwater networks and irrigation schemes like the Ord and Gascoyne. -Its operations span regional towns (from Karratha to Albany), underscoring its mission to keep WA’s communities flowing. -An unexpected highlight: its workforce embraces five‑year flexible leave cycles, letting staff recharge creatively.

Sector Specialisms

Security Clearance

-medical examination -qualification verification -police clearance -australian working rights check