Rental Shop Coordinator

Overview

Oversee branch maintenance, supervise mechanics, manage paperwork and ensure safety.

Key Responsibilities

• equipment coordination
• maintenance scheduling
• profit review
• safety compliance
• report management
• performance reviews

Tasks

-Monitors and documents the performance of direct reports and conducts meaningful, honest performance reviews -Negotiates invoicing disputes with customers being mindful of their satisfaction while maximizing profitability -Ensures a safe work environment by modeling and requiring that safety polices are always followed -Efficiently coordinates urgent rental equipment requests -Reviews profit and loss statements to help manage repair expenses and maximize profitability -Prioritizes maintenance productivity by internal/external customer promise (reservation) date, mechanic’s skill level, and profitability to the company -Develops an effective work schedule that meets the daily and after-hour productivity challenges of the branch -Coordinates the availability of sales equipment with the sales coordinator through established procedures -Discusses objectives for strategic goals and develops an achievable action plan for success -Communicates as needed with rental and equipment sales representatives to ensure customer satisfaction is achieved. -Ensures completion of all relevant paperwork in a timely manner. This includes but is not limited to: Safety Damage Sheets, Purchase Orders, Incident Reports, warranty work orders, and customer invoicing -Coordinates the availability of rental equipment with counter representatives as needed -Manages available reports to boost productivity -Ensures company standards of quality are achieved -Trains assigned personnel according to the mechanic’s skill level and the needs of the company -Creates and closes in a timely manner, all PO’s, ensuring accuracy, correct pricing, and detailed comments for future reference -Ensures compliance with the various regulatory agencies, such as ANSI, OSHA, and DOT -Communicates the status of customer repairs in professional and courteous manner -Coordinates the timely preparation of all new equipment deliveries from the manufacturer -Provides positive leadership, a professional image, and solid work ethics and values at all times to establish a behavior model for subordinates -Indirect supervision of Level 1, 2, 3, and Field Service Mechanics

Requirements

• outlook
• word
• excel
• wynne
• mechanical repair
• leadership

What You Bring

-3+ years supervisory/management experience -Noise: Moderate -Basic knowledge of DBS -High School Diploma or GED -Safety & Product Knowledge -Intermediate knowledge of Microsoft Outlook -Heavy work that includes lifting and/or moving objects up to 70 pounds or more -Basic knowledge of Microsoft Word and Excel -Intermediate knowledge of Wynne -3+ years customer service experience -Ascending or descending ladders, stairs, etc. -Utilizes strong computer skills by assisting with the processing of work orders, purchase orders, and other relevant paperwork -5 years in the mechanical repair field with lead person or shop foreman experience -Standing, walking, talking, sitting, use of hands & hearing -Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills -Intermediate leadership skills

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Benefits

-Life and AD&D Insurance -Medical, dental, and vision insurance -Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7% -Employee Assistance Program (EAP) -Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans. -CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more. -Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays -Tuition Reimbursement

About Wagner Equipment

-Building a reputation by solving complex HVAC and cooling challenges across industries. -Evolved through acquisition and new leadership, maintaining engineering excellence. -Offers turnkey solutions from custom coil design to full installation and commissioning. -Specializes in mission-critical data center cooling, clean-room HVAC for biotech/electronics, QA lab environments, and industrial plant systems. -Design services emphasize precision, including custom coil replacements, humidity/temperature control, and engineered heat-transfer systems. -Remains a one-stop shop, integrating engineering, training, and long-term support under one roof.

Sector Specialisms

Security Clearance

-job offers contingent upon pre‑employment screenings. -screenings may include background checks, drug/alcohol testing, fit‑for‑duty testing, and other job‑related tests.