Mgr, Inside Sales

Overview

Manage inside sales operations, ensure customer service, train staff, and drive profit.

Key Responsibilities

• project management
• quote preparation
• po creation
• staff training
• team management
• customer service

Tasks

-Ensures staff receives adequate training in computer systems, sales and operations SOPs, product knowledge, and sales techniques. -Assist staff in resolving problems associated with customer service, product availability, price, product warranty and product delivery. -Performs project management responsibilities, including planning, scheduling, resource coordination, and stakeholder communication. -Researches and prepares sales orders and quotes for customers and outside sales staff according to specifications and information provided. Provides reliable information regarding product specifications, product suitability, pricing and availability. -Creates PO's using line disposition. Follows up on all sales orders, back orders, and special orders to ensure full shipment. Reviews the Back Order Report daily and expedites any pending back orders. -Works the sales counter to serve in-store customers. Handles customer inquiries and problem resolution when an outside salesperson is not available. Contributes to add-on sales by maintaining a high level of product knowledge. Attends all assigned product knowledge meetings and workshops. -Reviews estimates, quotes and sales orders written by the inside sales staff. Observes and evaluates work performance staff, provides instruction and assigns duties. Administers guidelines for consistent quoting. Follows-up with customers to ensure satisfaction. -Manages a group or team of professional individual contributors and/or indirectly supervises support staff. -Keeps outside sales staff informed about all business activity that has transpired with his/her account base.

Requirements

• bs/ba
• 7+ years
• certification
• people management
• conflict mgmt
• low travel

What You Bring

-Typically requires overnight travel less than 10% of the time. -Must pass pre-employment assessment(s) if applicable -Experience with direct reports -Typically requires BS/BA in related discipline. Generally 7+ years experience in related field. May require certification. Advanced degree may offset less experience in some disciplines. -Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. -Must be a minimum of 18 years of age or older -Experience managing conflict -Deep product knowledge and research skills. -Basic knowledge of terminology used in the construction industry.

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Benefits

-Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

About Core & Main

-Born from HD Supply’s Waterworks unit, it built upon a century of legacy firms to become a nationwide distributor. -Headquartered in St. Louis, it operates across the U.S., serving contractors, municipalities, and private water firms. -Delivers specialized products for both new construction and aging infrastructure. -Fuels growth through organic volume expansion and bolt‑on acquisitions like Geothermal Supply and EGW Utilities. -Typical projects include water‑main renewals, storm‑drain systems, fire‑sprinkler assemblies, and metering upgrades. -Recent deals underscore its expanding technical reach. -Recent leadership changes reinforce a decade of financial continuity. -Stock listed on NYSE and featured in the S&P MidCap 400, reflecting strong investor interest.

Sector Specialisms

Security Clearance

-motor vehicle record (mvr) report will be run for candidates. -must pass pre‑employment assessment(s) if applicable.