Director - Asset Management | Real Estate | Doha Festival City

Al-Futtaim

The Role

Overview

Oversee daily operations, financial performance, and tenant relations of Doha Festival City Mall.

Key Responsibilities

  • budgeting
  • financial reporting
  • asset management
  • vendor selection
  • revenue forecasting
  • marketing planning

Tasks

-Evaluate property development needs, recommend improvements, and ensure timely execution of approved projects within defined scope and compliance standards. -Regularly review financial performance and take corrective actions for negative variances. -Develop and maintain a comprehensive service charge (S/C) budget and matrix. -Maintain high operating standards, ensuring quality, cost, and timeliness through transparent vendor selection (minimum three tenders), and submit recommendations for approval as per DOA. -Maintain strong coordination with corporate departments, ensuring alignment and cohesive operations across functions impacting Centre Management. -Assist in preparing and reviewing monthly and annual financial reports. -Submit budget projections to the Board of Directors for review and approval. -Use past experience, team input, and market trends to forecast revenue and expenditure accurately. -Ensure team motivation, engagement, and delivery of expected work standards. -Supervise and provide leadership to the concierge, specialty leasing, administrative, and reception teams. -Assist in the collection of monthly receivables as required by the Senior General Manager. -Support re-forecasting, P&L analysis, lease abstracting, and budgeting activities. -Ensure tight management of debtors and consistent delivery of EBIDAT targets. -Ensure all operational expenditures are recoverable from tenants and audited annually as per international standards. -Enhance the guest experience and handle guest complaints promptly and effectively. -Maintain strong community relations and monitor political or regulatory developments that may impact operations, taking proactive corrective action. -Foster tenant relations through regular meetings and communication, ensuring awareness and compliance with lease terms. -Ensure all reports reflect accurate and up-to-date information to represent the company’s real-time position. -Oversee asset condition and maintenance programs to maximize lifecycle and salvage value. -Present comprehensive reports on tenants, income, expenditure, positioning, and competition to the company, supported by subordinate and market research data. -Compare actual performance against budget projections and propose ways to enhance performance and design concepts. -Conduct regular performance appraisals, identify training needs, and initiate internal or external training as required. -Oversee mall marketing initiatives and events, ensuring proper promotion and retailer engagement to drive footfall and tenant sales. -Develop and execute an innovative, targeted marketing plan with the Senior General Manager and Marketing Manager, ensuring effective budgeting and brand consistency. -Identify potential financial risks and report findings to the Board of Directors. -Prepare annual Retail Operations budgets covering capital, manpower, OPEX, and income forecasts.

Requirements

  • 20+ years
  • senior management
  • collaboration
  • mba
  • leasing
  • marketing

What You Bring

-20+ years of experience in the relevant field within reputable organizations, including at least 5–7 years in a senior management role overseeing shopping centre or retail operations -Proven ability to collaborate and communicate effectively with tenants, service providers, and internal teams to ensure smooth operations and stakeholder alignment. -Masters in Business Administration (Marketing, Accounting) etc is preferred -Degree in business administration with specialization in Marketing & Real Estate with extensive knowledge of developing commercial Real Estate properties. -Strong knowledge of all aspects of leasing and marketing, including strategy development, implementation, and operations.

The Company

About Al-Futtaim

-Born in the 1930s as a family venture in Dubai, it evolved into a regional powerhouse across 18 countries. -It built a portfolio spanning automotive, retail, real estate, finance, health, and education divisions. -Real estate highlights include Dubai Festival City, mixed-use developments, and logistics hubs. -Financial services include insurance, broking, and consumer financing across the region. -Health segment delivers modern clinics and patient-centric care solutions. -Education arm partners with global institutions, supports Arabic excellence, and collaborates with NASA challenges. -The narrative includes pioneering projects like hydrogen fuel stations and AI-driven retail innovation.

Sector Specialisms

Automotive

Financial Services

Health

Real Estate

Retail

Education

Aftersales & Logistics

Power & Marine

Mobility

Insurance

Consumer Financing

Commercial Financing

Wealth Management

Asset Management

Telehealth

Maintenance Services

Logistics

Freight Forwarding

Warehousing

Distribution

Industrial Solutions

Generators

Water Pumps

Outboard Motors